Victoria M Leffelman

***** ******** ***** ** ******** FL 33810/815-***-****/adq4cu@r.postjobfree.com

OBJECTIVE

Highly motivated and goal-oriented. I’m committed to pursuing a long term career in the company that will choose me. I offer many years in experience demonstrating strong problem solving skills, office experience and working in customer service. EDUCATION

HUNTLEY HIGH SCHOOL 1987

Certified classes for various areas of bookkeeping EXPERIENCE

CUSTOMER SERVICE ISN LAKELAND FL 6/2017 – CURRENT

Answer phones, placing orders, setting up returns and making sure the customer is happy with the order and placed in a timely matter.

Moved to account payable with ISN in December of 2017. My duties include entering hundreds of invoices monthly, making journal entries, answering phones and working with inventory to make sure all inventory is billed out correctly and accurately. BILLER JENKINS NISSAN LAKELAND FL 11/2015 – 5/2017 Billing out deals for our Lincoln and Ford stores. Made sure all accounting was correct and true. Verified information in the computer system was up to date and accurate. Verified and logged in deadlines for responding to daily inquiries.

OFFICE MANAGER KEY USED CARS LTD RINGWOOD IL 9/2002-8/2015 Verified information in the computer system was up to date and accurate. Created monthly reports for records management. Closed terminated records and completed chart audits. Organized billing and invoice data. Prepared Accounts Receivable expected revenue reports for Controller. Identified and resolved any account issues. Assisted with payroll preparation and entered data into cumulative payroll document.

HIGHLIGHTS

• Complex problem solving

• Strong communication skills

• Expert in customer relations

• Effective time management

• Superior customer service

• Enthusiastic

• Efficient

REFERENCE Tom Dufore Key Used Cars/Owner 815-***-**** Page 2

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