Control Officer Clerk
Resume:
SHANTELLE
KRÜGER
Curriculum
Vitae
CONTACT
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C U R R I C U L U M V I T A E
PERSONAL PARTICULARS
SURNAME : Krüger
NAME : Shantelle
DATE OF BIRTH : 14 October 1987
NATIONALITY : RSA
ID NUMBER : 871**********
RESIDENTIAL ADDRESS : Plot 26, 11th Avenue, Kelly’s View, BFN INDEPENDANTS : 2
TELEPHONE NUMBERS : 079-***-****
DRIVERS LICENCE : Code B ( Own Transport)
LANGUAGE PROFICIENCY : Read Write Speak
ENGLISH : Good Good Good
AFRIKAANS (Home Language) : Good Good Good
EDUCATION PARTICULARS
SCHOOL QUALIFICATIONS : Grade 12
Bloemfontein High School
2006 – Bloemfontein
Afrikaans, English, Business Economics,
Typing
Home Economics, Economics.
EMPLOYMENT HISTORY
INSTITUTION: TECSA (Bloemfontein)
DATES: January 2008 – July 2008
POSITION: Counter Sales Lady
REASON FOR TERMINATION: Only contract position
INSTITUTION: C&F Bolts and Nuts (Bloemfontein)
DATES: August 2008 – February 2010
POSITION Counter Sales
REASON FOR TERMINATION: Better salary and prospects INSTITUTION: Imperial Cold Logistics (Bloemfontein) DATES: March 2010 – 24 December 2014
POSITION: Risk Control Officer / Cross Border Clerk REASON FOR TERMINATION: Personal Reasons
INSTITUTION: Herotel - Ntelecom (Bloemfontein)
DATES: May 2015 – Present
POSITION: Sales
REASON FOR TERMINATION: Career growth and work stability. KEY EXPERIENCE
Practical Experience:
Tecsa
• Counter Sales
• Tele sales
• Handling of cash and daily cash ups
• Selling of Appliance Parts, Domestic Appliance, Commercial Appliances
• Handling client inquiries and queries and helping clients over the counter
• Administrative duties
• Helping with stock take
• All general office duties
• Invoicing
C&F Bolts and Nuts
• Counter Sales
• Handling of cash and daily cash ups
• Administrative duties
• Helping with stock take
Imperial Cold Logistics
Tele sales
• Order processing, ensure all customers are contacted, as per schedule
• Ensure that all orders are processed timeously and accurately
• Customer relations, develop sound working relationships with all customers Risk Control Officer
• Do thorough daily camera checks on all routes loaded the previous day
• Investigate and report loading inefficiencies
• Report short and overloads to the transport controllers/drivers
• Investigate and report driver shorts
• Submit a weekly risk control report on loading inefficiencies and driver shorts to the General Manager
• Assist the head of department to ensure that:
• PODs are returned by the driver on their return from route
• Pickup slips and claim forms are handed in by the driver on their return from route
• Familiarize myself with the debriefing procedure and assist with the bad and on invoice returns
Cross Border Clerk (Warehouse)
• Assisting with routing in the morning
• Printing and giving out picking slips
• Communicating short, dated stock through to the suppliers
• Assist during stock take
• Amending picking slips if needed
• Invoicing
• Giving complete routes to loaders
• Booking out orders for Lesotho and make sure about permits
• Assist Head Office sales department with customer’s orders and queries Herotel - Ntelecom
• Reception – Answering of telephones & logging tickets
• Debtors & Creditors – Assisting with debtors, creditors, recons, invoicing etc.
• Contracts – Update client’s information on the system.
• Assisting with administrative duties from the HR manager
• Sales – Selling of Wireless Internet/Fibre, handling client’s inquiries and queries.
• Assisting with incoming calls.
• Sales Revenue report daily update
• Assisting with daily admin
• Customer Services – Assist with walk in clients/new clients
• Assist with documentation, send quotations and work through the sales workflow processes
• Complete daily workflow duties
Computer Literacy:
MS Office (Word & Excel)
Cactus (Internal Program)
Coldnet (Internal Program)
Internet and E-mail
Notice
Period of notice : A month
REFERENCE REPORT
Tecsa
Jeff Holtzhauzen (Financial Manager)
Tel: 011 - 613 65 51
C&F Bolt and Nut
Dave Pelser (Manager) Tel:
051 - 430 52 16
Imperial Cold Logistics (BLOEMFONTEIN)
Luzelle Britz (HR Manager)
Tel: 051 – 433 35 41
Contact this candidate