SHANTELLE

KRÜGER

Curriculum

Vitae

CONTACT

079-***-****

adq4cm@r.postjobfree.com

C U R R I C U L U M V I T A E

PERSONAL PARTICULARS

SURNAME : Krüger

NAME : Shantelle

DATE OF BIRTH : 14 October 1987

NATIONALITY : RSA

ID NUMBER : 871**********

RESIDENTIAL ADDRESS : Plot 26, 11th Avenue, Kelly’s View, BFN INDEPENDANTS : 2

TELEPHONE NUMBERS : 079-***-****

DRIVERS LICENCE : Code B ( Own Transport)

LANGUAGE PROFICIENCY : Read Write Speak

ENGLISH : Good Good Good

AFRIKAANS (Home Language) : Good Good Good

EDUCATION PARTICULARS

SCHOOL QUALIFICATIONS : Grade 12

Bloemfontein High School

2006 – Bloemfontein

Afrikaans, English, Business Economics,

Typing

Home Economics, Economics.

EMPLOYMENT HISTORY

INSTITUTION: TECSA (Bloemfontein)

DATES: January 2008 – July 2008

POSITION: Counter Sales Lady

REASON FOR TERMINATION: Only contract position

INSTITUTION: C&F Bolts and Nuts (Bloemfontein)

DATES: August 2008 – February 2010

POSITION Counter Sales

REASON FOR TERMINATION: Better salary and prospects INSTITUTION: Imperial Cold Logistics (Bloemfontein) DATES: March 2010 – 24 December 2014

POSITION: Risk Control Officer / Cross Border Clerk REASON FOR TERMINATION: Personal Reasons

INSTITUTION: Herotel - Ntelecom (Bloemfontein)

DATES: May 2015 – Present

POSITION: Sales

REASON FOR TERMINATION: Career growth and work stability. KEY EXPERIENCE

Practical Experience:

Tecsa

• Counter Sales

• Tele sales

• Handling of cash and daily cash ups

• Selling of Appliance Parts, Domestic Appliance, Commercial Appliances

• Handling client inquiries and queries and helping clients over the counter

• Administrative duties

• Helping with stock take

• All general office duties

• Invoicing

C&F Bolts and Nuts

• Counter Sales

• Handling of cash and daily cash ups

• Administrative duties

• Helping with stock take

Imperial Cold Logistics

Tele sales

• Order processing, ensure all customers are contacted, as per schedule

• Ensure that all orders are processed timeously and accurately

• Customer relations, develop sound working relationships with all customers Risk Control Officer

• Do thorough daily camera checks on all routes loaded the previous day

• Investigate and report loading inefficiencies

• Report short and overloads to the transport controllers/drivers

• Investigate and report driver shorts

• Submit a weekly risk control report on loading inefficiencies and driver shorts to the General Manager

• Assist the head of department to ensure that:

• PODs are returned by the driver on their return from route

• Pickup slips and claim forms are handed in by the driver on their return from route

• Familiarize myself with the debriefing procedure and assist with the bad and on invoice returns

Cross Border Clerk (Warehouse)

• Assisting with routing in the morning

• Printing and giving out picking slips

• Communicating short, dated stock through to the suppliers

• Assist during stock take

• Amending picking slips if needed

• Invoicing

• Giving complete routes to loaders

• Booking out orders for Lesotho and make sure about permits

• Assist Head Office sales department with customer’s orders and queries Herotel - Ntelecom

• Reception – Answering of telephones & logging tickets

• Debtors & Creditors – Assisting with debtors, creditors, recons, invoicing etc.

• Contracts – Update client’s information on the system.

• Assisting with administrative duties from the HR manager

• Sales – Selling of Wireless Internet/Fibre, handling client’s inquiries and queries.

• Assisting with incoming calls.

• Sales Revenue report daily update

• Assisting with daily admin

• Customer Services – Assist with walk in clients/new clients

• Assist with documentation, send quotations and work through the sales workflow processes

• Complete daily workflow duties

Computer Literacy:

MS Office (Word & Excel)

Cactus (Internal Program)

Coldnet (Internal Program)

Internet and E-mail

Notice

Period of notice : A month

REFERENCE REPORT

Tecsa

Jeff Holtzhauzen (Financial Manager)

Tel: 011 - 613 65 51

C&F Bolt and Nut

Dave Pelser (Manager) Tel:

051 - 430 52 16

Imperial Cold Logistics (BLOEMFONTEIN)

Luzelle Britz (HR Manager)

Tel: 051 – 433 35 41

Contact this candidate