Correctional Officer Insurance Agent
Resume:
Eric L. Evans
Bessemer, Alabama, 35022
*************@*****.***
PROFESSIONAL EXPERIENCE
ALABAMA DEPT. OF CORRECTIONS/VENTRESS CORR. FACILITY, Clayton, Alabama
Correctional Warden II, Dec 2016 – Feb. 2018
Monitor subordinate performance in order to ensure standardization and effective management of the institution.
Monitor facility operations so that essential functions are being accomplished in accordance with state/federal regulations and standard operational procedures.
Delegate areas of responsibility to employees to ensure all institutional tasks are completed in accordance with departmental standards.
Inspect facility, grounds, equipment and vehicles in order to ensure safety, security, and sanitation of the facility.
Counsels inmates and subordinates on matters relating to their conduct, performance and well-being in order to reward good behavior/performance and/or take corrective actions to modify the unwanted behavior or performance.
Develop policies for the institution so that the institution functions in an orderly manner.
Write policies, procedures and regulations when needed or directed to satisfy court orders or departmental requirements.
Communicate with individuals so that information is accurately and completely communicated and/or disseminated.
Review written materials so that deadlines are met and errors are corrected.
Interview applicants to fill vacant positions and ensure the selection of highly-qualified individuals.
Evaluate subordinate work performance and prepare forms to document employee performance in relation to departmental standards.
Prepare reports/documents to facilitate a record of unusual incidents.
ALABAMA DEPT. OF CORRECTIONS/ST. CLAIR CORR. FACILITY, Springville, Alabama
Correctional Warden II, Dec 2013 – Dec 2015
Monitor subordinate performance in order to ensure standardization and effective management of the institution.
Monitor facility operations so that essential functions are being accomplished in accordance with state/federal regulations and standard operational procedures.
Delegate areas of responsibility to employees to ensure all institutional tasks are completed in accordance with departmental standards.
Inspect facility, grounds, equipment and vehicles in order to ensure safety, security, and sanitation of the facility.
Counsels inmates and subordinates on matters relating to their conduct, performance and well-being in order to reward good behavior/performance and/or take corrective actions to modify the unwanted behavior or performance.
Develop policies for the institution so that the institution functions in an orderly manner.
Write policies, procedures and regulations when needed or directed to satisfy court orders or departmental requirements.
Communicate with individuals so that information is accurately and completely communicated and/or disseminated.
Review written materials so that deadlines are met and errors are corrected.
Interview applicants to fill vacant positions and ensure the selection of highly-qualified individuals.
Evaluate subordinate work performance and prepare forms to document employee performance in relation to departmental standards.
Prepare reports/documents to facilitate a record of unusual incidents.
ALABAMA DEPT. OF CORRECTIONS/CAMDEN WR, Camden, Alabama
Correctional Warden I, Feb 2012 – Dec 2013
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Develop work or security procedures.
Read and review offender information to identify issues that require special attention.
Inspect the facility, facility grounds, equipment and vehicles.
Counsel employees and inmates so that performance standards are met.
Conduct meetings in order to disseminate information, enhance communication, and provide for effective and efficient management of personnel.
Interview applicants for the selection of vacant positions.
ALABAMA DEPT. OF CORRECTIONS/ALEX CITY WR, Alexander City, Alabama
Correctional Captain, Nov 2011 – Jan 2012
Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
Respond to emergencies, such as escapes.
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Supervise or perform searches of inmates or their quarters to locate contraband items.
Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Develop work or security procedures.
Read and review offender information to identify issues that require special attention.
ALABAMA DEPT. OF CORRECTIONS/TUTWILER PFW, Wetumpka, Alabama
Correctional Captain, Oct 2009 – Nov 2011
Take, receive, or check periodic inmate counts.
Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
Respond to emergencies, such as escapes.
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
Supervise or perform searches of inmates or their quarters to locate contraband items.
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Carry injured offenders or employees to safety and provide emergency first aid when necessary.
Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
Develop work or security procedures.
Read and review offender information to identify issues that require special attention.
Examine incoming or outgoing mail to ensure conformance with regulations.
Respond to employee complaints and grievances.
ALABAMA DEPT. OF CORRECTIONS/BIBB CORRECTIONAL FACILITY, Brent, Alabama
Correctional Lieutenant, Dec 2000 – Oct 2009
Take, receive, or check periodic inmate counts.
Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
Respond to emergencies, such as escapes.
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
Supervise or perform searches of inmates or their quarters to locate contraband items.
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Conduct roll calls of correctional officers.
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Carry injured offenders or employees to safety and provide emergency first aid when necessary.
Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
Develop work or security procedures.
Set up employee work schedules.
Resolve problems between inmates.
Read and review offender information to identify issues that require special attention.
Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
Examine incoming or outgoing mail to ensure conformance with regulations.
Counsel subordinate employees and inmates.
Assign and supervise inmate jobs.
Facilitate, manage and supervise inmate bed assignments and institutional transfers.
ALABAMA DEPT. OF CORRECTIONS/BIBB CORRECTIONAL FACILITY, Brent, Alabama
Correctional Sergeant, May 1998 – Dec 2000
Take, receive, or check periodic inmate counts.
Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
Respond to emergencies, such as escapes.
Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
Supervise or perform searches of inmates or their quarters to locate contraband items.
Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Conduct roll calls of correctional officers.
Supervise activities such as searches, shakedowns, riot control, or institutional tours.
Carry injured offenders or employees to safety and provide emergency first aid when necessary.
Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.
Develop work or security procedures.
Set up employee work schedules.
Resolve problems between inmates.
Read and review offender information to identify issues that require special attention.
Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.
Examine incoming or outgoing mail to ensure conformance with regulations.
ALABAMA DEPT. OF CORRECTIONS/DONALDSON CORRECTIONAL FACILITY, Bessemer, Alabama
Correctional Officer, Jan 1993 – May 1998
Conduct head counts to ensure that each prisoner is present.
Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities.
Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
Inspect mail for the presence of contraband.
Guard facility entrances to screen visitors.
Settle disputes between inmates.
Conduct fire, safety, and sanitation inspections.
Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
Participate in required job training.
Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
Counsel inmates and respond to legitimate questions, concerns, and requests.
Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
Use non-disciplinary tools and equipment such as a computer.
Assign duties to inmates, providing instructions as needed.
Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
Issue clothing, tools, and other authorized items to inmates.
Arrange daily schedules for prisoners including library visits, work assignments, family visits, and counseling appointments.
Search for and recapture escapees.
SERVICEMENS LIFE UNDERWRITERS, Columbus, Georgia
Insurance Broker/Agent, Jun 1992 – Dec 1992
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Calculate premiums and establish payment method.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Select company that offers type of coverage requested by client to underwrite policy.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
Contact underwriter and submit forms to obtain binder coverage.
Confer with clients to obtain and provide information when claims are made on a policy.
Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Sell various types of life insurance policies to individuals on behalf of insurance companies.
MUTUAL SAVINGS LIFE INSURANCE COMPANY, Marion, Alabama
Insurance Agent, Oct 1991 – May 1992
Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
Customize insurance programs to suit individual customers, often covering a variety of risks.
Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
Calculate premiums and establish payment method.
Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
Perform administrative tasks, such as maintaining records and handling policy renewals.
Develop marketing strategies to compete with other individuals or companies who sell insurance.
Contact underwriter and submit forms to obtain binder coverage.
Confer with clients to obtain and provide information when claims are made on a policy.
Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
UNITED STATES ARMY, Fort Campbell, Kentucky
Specialist/E-4, Oct 1986 – Sep 1991
Perform maintenance on assigned chemical equipment.
Set up chemical decontamination stations and perform decontamination training.
Provide cover and concealment for ground maneuvers utilizing smoke generators.
Supervise and train subordinate enlisted soldiers.
Participate in training regimen and deployment maneuvers.
Aid in the defense of the United States of America through combat training, physical and mental preparedness.
Maintain weapons and occupational tasks proficiency.
EDUCATION
West Side High School, Marion, Alabama
(1982-1986) High School Diploma, Member of the National Junior Honor Society, Math Club, Science Club, Future Farmers of America, varsity basketball team, varsity baseball team and school choir.
Wallace Community College, Selma, Alabama
(1998-2000) Associate's Degree/Computer Information Systems, 3.35 GPA, Recipient of the Future Leaders of America award and Who's Who Among College Students award.
Faulkner University, Montgomery, Alabama
(2000-2001) Bachelor of Science/Criminal Justice, 3.35 GPA
Faulkner University, Montgomery, Alabama
(2013-2014) Master of Justice Administration, 3.7 GPA, Selected by campus administration among top students for membership in The National Society of Leadership and Success.
ADDITIONAL SKILLS
Possess excellent personnel management skills. Also possess the intelligence, self-motivation and commitment necessary to excel in any assigned task.
Contact this candidate