SUSAN M. BENNETT
Sebring, Florida 33870
Cell: 863-***-****
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WORK HISTORY
September 2006- Present Family Medical Group
BILLING SPECIALIST
All patient billing questions, post patient and insurance payments, work aged patient accounts and aged insurance, handle all patient collections and outside collections and Medicare bad debt, insurance rejections, file insurance claims, verify insurance and benefits, patient billing, electronic rejections, share of cost and Medicaid payments, patient/Medipass discharge letters and sympathy cards, handle returned checks and refund checks, all incoming and outgoing mail to include returned mail, prepare and mail EOB for secondary insurance claims, work reception area when needed.
February 2006- August 2006 (Dr closed practice) Florida Bone and Joint Center
MEDICAL SECRETARY/RECEPTIONIST
May 2003- January 2006 Amit I. Shah, M.D., P.A.
MEDICAL SECRETARY
August 2001 – May 2003
INDEPENDENT INSURANCE AGENT
August 2000 to August 2001 Amit I. Shah, M.D., P.A.
BILLING SPECIALIST
December 1999-July 2000 Gregory Cox, M.D.
BILLING OFFICE/ MANAGER
December 1996- December 1999 Pain Management Center
BILLING/ OFFICE MANAGER
EDUCATION
AmeriLife Insurance School, Tampa, FL, August 2001-2003, State Board Certified Insurance License.
South Florida Community College
SKILLS
Over 30 years in the medical field. Proficient in Word Perfect, Perfect Care, Excel Spreadsheets, Medical Manager, Meditech, Medisoft, Soapware and Office Hours computer programs. Proficient in insurance to include insurance law. Medical Office Management experience.
On average have collected 30% of former balances on books. I am usually the one assigned to customers if others in the office can not satisfy that customer or are having difficulties working with them. Out patient scheduling, scans, biopsies, surgical,etc. Insurance authorizations
Personal & Professional references upon request