Property Preservation Home Inspector

Jonathan C. Gilbert

**** ********** **.

Crossroads, TX

Cell: 214-***-****

Email: **********@*****.***

OBJECTIVE:

To secure a position with your organization so that I may utilize my knowledge and experience in the mortgage, real estate and field service industries.

EMPLOYMENT HISTORY:

Securities Based Lending Underwriter, Mphasis (at JPMC) May 2021 - Present

Carrollton, TX

Duties: Review Clients Marketable security accounts to determine maximum value of credit line available based on those securities. Run internal credit rating system to determine clients credit worthiness for line requested. Decline credit Line application when necessary and send out Decline/withdrawal letters. Underwrite Applications for Pre-qualified applicants and Entity applicants. Reach out to Private Client Advisors to obtain any missing documentation / information needed to complete underwriting approval process. Send final approved file for secondary approval review. Send approved documentation to clients via DocuSign / Physical Documentation.

Escrow Loss Draft Associate II, Mr. Cooper Aug 2020 – May 2021

Lewisville, TX

Duties: Handle borrower filed insurance claims to ensure proper repairs are made in a timely manner in accordance with investor guidelines, to ensure investor and customer satisfaction. Manage the claims process administered by our offsite vendor. Review process exceptions and approve, adjust or deny claims disbursements accordingly. Review repair inspections. Close out loss draft claims. Add and Update Contractor Tax Payee info. Disburse any additional overdraft funds left in restricted escrow after the closeout of the claim.

Texas licensed Professional Home Inspector/CEO/ Mortgage Field Service Agent July 2016 – Aug 2020

Gilbert Property Services / Golden Standard Property Services LLC

Duties: Mortgage / Insurance field service inspections of residential and commercial properties. Pre-foreclosure, post-foreclosure inspections, insurance loss inspections, Insurance Interior / Exterior condition checks, occupancy verifications, foreclosure notice delivery, repayment plan consultation and set up, commercial business inspections, pre- and post-rental inspections for various client companies.

Customer Relationship Manager / Loan Processor, Ocwen June 2014 – Dec 2015

Coppell, TX

Duties: To be the single point of contact for borrowers as I guide them thru the home retention or property liquidation processes. I advise borrowers on their best options based on their personal financial situation. To retrieve and review borrower Requests for Modification Assistance Packages and Financial Forms for completeness. To present complete Homeowner Financial assistance packages to the Underwriting Department for review and decisioning. I also keep borrowers informed and aware of their current process status, advise of approval/denial decisions and provide alternative options if needed; as well as guide borrowers thru completion of all processes.

Loan Specialist I, Capital One N.A. April 2013 – April 2014

Plano, TX

Duties: To guide the customer experience of the Retail Home loans application process from start to finish ensuring positive customer interaction and satisfaction. To be the face of the company and single point of contact for Capital One retail home loan applicants. Gather required documentation, keep applicants informed and direct a pod of processors in the processing of loan files to ensure maximum efficiency and completeness of the loan application package prior to underwriting submission for final approval. To also be the liaison between customer and underwriter interaction to clear up and answer any additional questions or gather any additional documentation that may be needed during the underwriting process.

Customer Relationship Manager (REO), Bank Of America Nov 2009—April 2013

Richardson, TX

Duties: To assist Bank of America Customers retain their homes and stay out of short sale and foreclosure if possible. To help customers with any questions or issues concerning their delinquent home mortgage accounts concerning their payments and making payment arrangements, escrows, payoff info, the short sale and modification processes and eligibility etc… furthermore REO specialist assisted customers with info concerning foreclosed properties such as evictions, trustee sales, relocation assistance, property preservation etc….

Residential Lending Help Desk Specialist, Washington Mutual Bank FA. April 2005 – July 2008

Downers Grove, IL

Duties: To Assist Washington Mutual Banking Loan Consultants, Personal Financial Reps, Loan Officers and Financial Center managers with their questions concerning Policy, Procedures and Pricing that they may have about Washington Mutual’s Loan Products and features. Assisting Loan Originators in matching borrowers with complete Home loan products that best fulfills the borrower’s needs.

Senior Loan Coordinator, Washington Mutual Bank FA. Jan 2001 – April 2005

Downers Grove, IL

Duties: Review Residential Loan Applications & Credit Reports to insure and verify all information is complete, accurate & meets established Government, Company & Product standards. Manage an efficient pipeline so that all files move from Underwriter-Processor-Closer in a timely manner. Prepare and send out all Disclosures, Flood Notices & Approval / Denial forms in accordance with HMDA. Contact and work with Borrowers & outside Vendors gathering and validating all documentation in order to close files before Lock expirations and deadlines.

SUMMARY:

A self-starting, hardworking, positively motivating individual who works well in a team, alone or leading a team; with a willingness to learn. Outstanding interpersonal skills and extensive experience in mortgage and real estate that would be a positive asset to any work environment

LICENSES: TREC Professional Inspector License #: 22991

EDUCATION:

High School Diploma, Crete-Monee

Prairie State College, (Studied Electrical Engineering)

Governors State University, (Studied Electrical Engineering)

Devry Institute of Technology, (Studied Electrical Engineering)

Illinois Real Estate License, Dabbs real estate academy, 2002

AHIT 2017

COMPUTER SKILLS:

Windows

Microsoft Office (Word, Excel and Outlook)

Loan Works

Optis 0.2

Calyx Point

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