Customer Service Representative
Resume:
Abdiel H. Melendez
***** *** ***. ** ******* Way, WA 98023
***************@*****.***
Summary of Qualifications
Dedicated and reliable person, with experience in customer service, basic computer skills, and leadership. Duties include customer service-oriented tasks: guest greeting and intake, paperwork and database maintenance, trouble-shooting, and maintaining general facility operations. Experience in packing and warehouse work.
Highlights of Qualifications
Dependable, hardworking, trustworthy
Able to work independently with minimum supervision
Committed to teamwork and shared goals
Bi-lingual in English and Spanish
Professional and respectful of others
Willing to learn
Able to follow directions
Complete tasks thoroughly in a timely manner
Relevant Skills
Customer Service
Greeting guests upon entry in a kind, timely and efficient manner, first point of contact.
Assisted with all aspects customer service including working with a POS system.
Monitored facility operations to ensure guests had a positive experience.
Maintaining accurate and up to date records for consistent operations.
Leadership
Associate cabin leader for youth camp.
Supervised youth activities during the camp.
Trouble-shooting and conflict resolution.
Ensured safe operations of camp at all times.
Volunteerism
Summer Program building houses for Hurricane Katrina Survivors.
Work with homeless families to meet needs.
Provided on-sight resources such as hygiene, employment, and food.
Employment and Volunteerism
Grace Church Youth Staff 2012-present
24 Hour Fitness Night Service Representative August 2012-April 2013
Home Building Volunteer Summer 2011
Camp Baraka Camp Counselor Summer 2009UPO
Katrina Relief Volunteer Summer 2009
UPS 2015-2016
Amazon Fulfillment, Kent 2016-2017
Alaska Airlines 2017-2020
Education and Training
Qualifications
High School Diploma Thomas Jefferson High School
International Bachelors Program Thomas Jefferson High School
CPR and AED
Fluently Bilingual English/Spanish
Highline Community College
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