Patient access coordinator / Healthcare Administrator
Resume:
Rupal Upadhyay
Tiffin, Ohio-*****
******************@*****.*** linkedin.com/in/rupal-upadhyay-61a522210/
PROFILE:
An ambitious healthcare administrator and an experienced pharmacist, with professional experience of more than ten years, in the domain of healthcare and pharmaceuticals. Area of expertise includes patient satisfaction, patient coordination, quality services, documentation, administration, maintaining records and management,
SKILLS:
Customer services in medical setting, coordination, multitask office administration, business correspondence, inventory management, medical terminology, human resources, report preparation, business planning, business development, pharmaceutical accuracy, Microsoft Office (Excel, PowerPoint, Word, Outlook)
EDUCATION:
MBA- Healthcare Administration. April 22
Tiffin University, Tiffin, OH.
Relevant Coursework: Healthcare Policy, Law and Ethics, Managerial Healthcare System,
Issues in Health Administration, Human Resources Management, Organizational Analysis
and Design, Innovative Decision Making, Marketing Management
GPA : 3.56 / 4 Major Field Test: 84.67%
B.PHARM., Bachelor’s in Pharmacy,
L.M. College of Pharmacy, Gujarat, India. March '93
PROFESSIONAL EXPERIENCE:
Food Service Assistant Sep. 2021 to April 22
AVI-Food System Inc, Tiffin University, Ohio (On-campus).
Helped customers to offer product services which increased customer satisfaction scores and revenue.
Managed and motivated the team members to maintain a high standard of quality
Senior Pharmacist Nov 2013 to Feb 2019
Panna Medicines, Ahmedabad, India.
Scheduled appointments of patients with the doctor and managed follow-up visits.
Maintained patient records and sensitive information correctly and inventory management
Routine administrative activities like data entry, billing, Filing and business correspondence
Dispensed the medicines (Prescription and Non-prescription) to the retail customers.
Executive (Export-Registration Documentation) Aug.1996 to Sep 1998
INTAS Pharmaceuticals Ltd, India.
Prepared individual files for different pharmaceutical products for different countries for the registration purpose to get permission to export.
Prepared the documents for Drug Controller India -Delhi and Food & Drug Administration, Gandhinagar, for product manufacturing purposes.
Chemist (Quality Control Department) July 1993 to July 1996
Gujarat Terce Laboratories Ltd, India.
Maintained in-process-quality control and the final quality of the product for compliance with the GMP
Prepared product related documentation required for manufacturing and testing,
Rupal Upadhyay
Tiffin, Ohio-44883
******************@*****.*** linkedin.com/in/rupal-upadhyay-61a522210/
References:
1. Dr. Mark Somodi
Instructor of Healthcare Administration at Tiffin University, Ohio, USA &
CEO and Administrator of P.T. Services Rehabilitation, Tiffin, Ohio-44883, USA.
Phone: 419-***-****
email: *******@******.***
2. Diedre Hassinger
Director of Human Resources, at Tiffin University, Ohio, USA.
Phone: 419-***-****
email: **********@******.***
3 Dr. Perry Haan
Professor of Marketing and Entrepreneurship, at Tiffin University, Ohio, USA.
Phone: 419-***-****
email: ******@******.***
Contact this candidate