Registration Representative Customer Service
Resume:
LaShonda Bryant
Texarkana, AR *****
***********@***.***
Authorized to work in the US for any employer
Work Experience
Patient rep senior
CHRISTUS Trinity Clinic - Texarkana, TX
July 2021 to January 2022
Checked in patients, made sure the front end was running smoothly, collected copays,made appointments,answer phones
Registration Representative
Signature HealthCARE LLC - Texarkana, TX
July 2020 to April 2021
Check patients in, enter insurance information and run it to make sure it is active, answer multiple phone lines, take payments.
Patient Access Representative II
Christus st.michael
May 2019 to July 2020
Pre reg accounts take payments knowledge of insurance meet goals daily ...verify insurance ..update patients information and collect payments
Cook/Prep
Chartwell tasd school district - Texarkana, AR
August 2015 to May 2018
Prepare food for students
office clerk
WEST ASSET MANAGEMENT - Texarkana, AR
April 2009 to September 2012
TAKE PAYMENTS,ANSWER PHONE LINES,FAX, FILE DOCS.
CUSTOMER SERVICE MANAGER
WALMART - Texarkana, AR
August 2005 to December 2009
CHECKED CUSTOMERS OUT,MADE SURE THE FRONT OF THE STORE WAS RUNNING PROPERLY,MADE SCHEDULES,ANSWERED PHONES,DEPOSITS,AUDITS.
OFFICE CLERK
SAVE-A-LOT - Texarkana, AR
January 1998 to May 2003
ANSWERED PHONES,DEPOSITS,AUDITS ENTERED DATA INTO SYSTEM,MADE SCHEDULES FOR EMPLOYEES,FAXED,FILED DOCS.
Education
diploma in medical office administration
Herzing University-Madison - Madison, WI
June 2018 to April 2019
Associate in BUSINESS ADMINISTRATION (33) hours
TEXARKANA COLLEGE - Texarkana, TX
2003 to 2006
High school or equivalent in 30 hour criminal justice certification texarkana college - Texarkana, TX
2003 to 2004
Skills
• cooking (10+ years)
• word (10+ years)
• customer service (10+ years)
• microsoft office (10+ years)
• time management (4 years)
• Food Prep
• Food Service
• Kitchen Staff
• Insurance Verification (4 years)
• Multi-line Phone Systems (10+ years)
• Medical Terminology (2 years)
• Medical Office Experience (3 years)
• Medical Receptionist (5 years)
• Medical Scheduling (2 years)
• EMR Systems
• Filing
• Leadership
Awards
dean's list
May 2005
award for outstanding grades in college 3.40 gpa.
Certifications and Licenses
NHA CMAA Certified
Certified Medical Administrative Assistant
Assessments
Customer Service Skills — Familiar
November 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have completed medical terminology course
Contact this candidate