Nancy Reyes
Orlando, FL
Administrative Assistant
Administrative professional with over 20 years of experience. Strong Planner and problem solver who readily adapts to change, works independently, and exceeds expectations. Able to handle multiple priorities and meet tight deadlines without compromising quality. Accustom in handling sensitive, confidential information.
Excellent interpersonal skills and great communication with bilingual skills English/Spanish (verbal & written).
Areas of expertise include but are not limited to:
Office Organization & Administration Billing/Invoicing
Time Management
Decision-Making & Problem Solving
Records & Database Management Oracle Software
Data Entry & Filing Great Phone Etiquette Spreadsheets & Reports Creation Microsoft Office & Internet Detail-oriented Office Equipment Operations
ACCOMPLISHMENTS
•Promoted from Mail Sorter, Mail Processor, Team Lead, Shipping/Receiving, Quality Control, Receptionist, EMS Coordinator to Administrative Assistant.
•Provide team with vision of project objectives and team player.
•Ensure deliverable was prepared to satisfy project requirements and schedules.
•Maintained excellent quality of company's products and customer service.
WORK History
Receptionist/Accounts Payable Clerk- Cardinal Glass Industries Ocala, FL 2015-2022
. Greet our visitors with welcoming persona.
. Answer phone and route incoming call to appropriate area.
. Maintain the cleanliness of the front office and order office supplies
. Enter Accounts payable invoices into Oracle E-1 database
. Label, scan and transmit invoice to corporate office
. Re-assemble payable Batches and prepare for filling.
. Research vendor statements errors or omissions.
. Assist vendors with any missing or unpaid invoices as needed.
. Assist Accounting Department with any other accounting functions as needed
Plant Supervisor- Florida Finest Linen Orlando, FL 2014-2015
•Supervised a team of 89 warehouse workers in morning and afternoon shifts.
•Interviewed, hired, and trained new employees to avoid high turnover.
•Made sure employees were following safety and procedures.
. Transportation Administrative Assistant - UPS Mail Innovations (Adecco) Orlando, FL
•Supervised a team of 7 drivers and help prepare their daily duties.
•Responsible for daily OPS reports and create all outbound pre-alerts.
•Organized spread sheets involving transportation and cost.
•Preformed administrative duties such as Data entry, billing and invoicing.
•· Served as a billing clerk and assisted with trouble shooting.
•Utilized MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook) to created document.
•Handled sensi e, confidential information and resolved customer complaints.
•Met deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
EEMS Coordinator
•Assisted UPS account executives in set up and approval for prospective small business customers.
•Tracked mail bags, provided supplies and created and edited Microsoft documents.
■Assisted with customer's service over the phone.
•Demonstrated the ability to lead new organizational processes, workflows, policies, and procedures.
EDUCATION
High School Graduate - Cambridge Ridge and Latin High School 1984-1987