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Customer Service Medical Support

Location:
Miami, FL
Salary:
Open
Posted:
May 21, 2022

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Resume:

Robert Wynter

***** ** *** ****** *******, FL ***32 786-***-**** adq45f@r.postjobfree.com

Objective

Detail-oriented individual with a strong work ethic and the ability to learn concepts quickly. Seeking long term employment in an organization where I can grow professionally and further enhance my skills, knowledge and experience.

Professional Experience

Simply Jordans Group Homes

Group Home Supervisor 2017-Present

Ensuring quality services are provided to the individuals who reside in the group home

Operate the group home in manner that is within compliance with State Licensing, requirements and regulations.

Supervise staff

Schedule staff for any vacant shift opening

Maintain daily, monthly, and annual required documentation.

Involvement in clients medical support needs, these responsibilities include; scheduling and attending medical appointments, documentation, working with the pharmacy for medication orders

Coordinate, prepare, and attend; agency meetings, staff supervisions, staff meetings, and licensing inspections.

Overall program management

ARGA Transport INC.

Class A CDL Driver 2016- 2017

Operate class A vehicles in a safe and efficient manner while providing excellent customer service on all delivery routes.

Prepares, receives, and provides appropriate documentation for the delivery and/or pick-up of goods to ensure timely service.

Load, secures, unloads, and delivers cargo in accordance with customer needs.

Maintains radio or telephone contact with home terminal/dispatch center to receive delivery instructions or notices of changes in route or schedule to meet customer needs and maintain safe operations.

Maintains log of travel and cargo in accordance with Federal and State regulations.

Daily inspection of vehicle, ensure proper function of all safety related features of the vehicles at all times, including refueling as needed.

Robert and Son’s Landscaping Services

Driver /2014- 2016

Assign and supervise the activities of landscape crew engaged in planting and maintaining landscape areas.

Driving flatbed truck transporting supplies to stores and nurseries at various work sites

Keep workers on task and evaluate the quality of work performed in landscaping.

Provide to supervisors oral and written reports of the quality and quantity of work performed by employees.

Participate in required job training.

Florida Department of Correction

Corrections Officer/ 2008-2014

Enforce rules and keep order within prison, Inspect facilities to ensure that they meet standard.

Supervise activities of inmates.

Aid in rehabilitation and counseling of offenders.

Inspect facilities to ensure that they meet standard.

Search inmates for contraband items.

Report on inmate conduct, Monitor inmate activities inside prison cells and during activity time.

Oversee movements of inmates in dining and visitation areas.

Ensure that detainee movement is coordinated appropriately, handle head counts and manage emergency response when required.

Provide support in control rooms and port entrances.

Ensure that security measures are taken during program activities.

Manage disciplinary action when inmates get unruly.

Provide prompt assistance to inmates in the event of illness and trauma.

Break up fights between inmates and attempt to control inmate physical contact.

Promote the cleanliness of the facility – both indoor and outdoor.

Inspect prison cells to ensure that no hazardous materials are hidden.

Make sure that any drugs or weapons are seized immediately and inmate reported appropriately.

Florida Main'L Inc. Miami, FL

Group Home Supervisor /2004 - 2008

Supervise or direct other workers who provide services to clients or patients.

Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.

Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.

Monitor, evaluate, and record client progress with respect to treatment goals.

Modify treatment plans according to changes in client status.

Bay Point Schools Miami, FL

Counselor /2000 - 2003

Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.

Train or supervise student interns or new staff members.

Supervise or direct other workers providing services to clients or patients.

Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes.

Attend training sessions to increase knowledge and skills.

Instruct others in program methods, procedures, or functions.

Education

CDL SCHOOL Miami, FL 2014/CDL CLASS A

Miami Dade Community College: Criminal Justice Corrections Training

2008/ Certified Corrections Officer

Florida Memorial Miami Gardens, FL

Homestead Senior High school: 1997/Diploma



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