Cafe/Farmers Markets Manager
Resume:
Hello
I’m Elizabeth
Providence, RI 02909
******************@*****.***
Skill
Technology
Types 55 wpm, Survey Monkey, Microsoft Office (Publisher, Excel, Word, PowerPoint), Google Drive Programs (Google: Docs, Sheets, Forms, and Slides), Social Media (Facebook, Twitter, Instagram, YouTube, Tumblr, Pinterest, Medium, Lightroom, VSCO), iMovie, Pages, Research (Journal sites: Jstor, etc.), DineTime, Open Table, Oracle, MICROS.
Experience
SEPTEMBER 2020- PRESENT
Seven Stars Bakery, Providence, RI -Retail Manager, Farmers Market Manager
● Daily cash management for a retail store, as well as three farmers markets.
● Ensuring exceptional service shown by making each moment right from the moment a guest enters our store to their last sip.
● Communication with staff, managers across multiple stores, various vendors, staff and managers of farmers market organizations, as well as owners and CEO of Seven Stars.
● Strong memorization, attention to detail, and multitasking/time management skills.
● Cash register trained.
● Responsible for hiring and training new staff and making them feel welcomed to their new job.
● Delegates tasks among team members to ensure high quality customer experiences.
● Ensures all members on the team feel supported.
● Day-to-day cash and inventory management in a high sales environment.
● Keep all areas clean and tidy.
● Responsible for sales and inventory management.
AUGUST 2018 - SEPTEMBER 2020
Starbucks, Kissimmee, FL & North Kingstown, RI - Shift Supervisor, Trainer
● Serving guests handcrafted Starbucks beverages.
● Ensuring exceptional service shown by making each moment right from the moment a guest enters our store to their last sip.
● Strong memorization, attention to detail, and multitasking/time management skills.
● Cash register trained.
● Responsible for daily deposits and safe counts.
● Responsible for training new baristas and making them feel welcomed to their new job.
● Delegates barista tasks among team members to ensure high quality customer experiences.
● Ensures all members on the team feel supported.
● Day-to-day cash and inventory management in a high sales volume store.
● Keep all areas clean and tidy.
● Responsible for sales and inventory management.
● Responsible for revitalizing the training program at my current store. NOVEMBER 2017- JUNE 2019
The Walt Disney Company, Orlando, FL - Barista, Trainer
● Serving guests handcrafted Starbucks beverages.
● Ensuring exceptional service from the moment guests enter until they finish the last sip of their beverage, while maintaining Disney and Starbucks standards of business.
● Cash register trained.
● Keep areas clean and tidy.
JANUARY 2017 - AUGUST 2017
On the Border Mexican Grill and Cantina, South Portland, ME - Server, Hostess, To-Go Specialist
● Responsible for training new servers and hosts.
● Greeting and seating guests.
● Fulfilling catering and to-go orders.
● Ensuring each guest receives exceptional service throughout their meal.
● Time Management skills.
● Strong memorization, taking and delivering food and beverage orders.
● Bus and clean tables.
MAY 2016 - AUGUST 2016
22 Bowen’s, Newport, RI - Hostess
● Responsible for making dining reservations.
● Responsible for general upkeep of areas guests interact with.
● Responsible for seating guests.
● Responsible for communicating with guests regarding their dining experience. JANUARY 2015 - AUGUST 2015
The Walt Disney Company, Orlando, FL - Hostess/Seater Internship
● Managed dining reservations and sat guests.
● Interacted with up to 4,000 guests a day.
● Ensured that every guest received exceptional service. SEPTEMBER 2012 - MAY 2014
Whittier College Admissions, Whittier, CA - Admissions Host/Ambassador
● Gave tours to prospective students and families.
● Ran various admission events and attended college fairs representing Whittier College.
● Was in charge of training new tour guides
● Was in charge of scheduling full day and overnight itineraries for prospective students.
● Front Desk work: answered phones, responded to emails, and helped with mailings. Personal
I am passionate about expanding my education and knowledge and this shows through how I approach my job. I will never back down from gaining a new experience or trying something new. I truly enjoy customer service driven jobs. I am passionate about being able to make connections with people from different walks of life over a shared love of travel.
Contact this candidate