Renee Holder

Goldsboro,NC *****

252-***-****

adq453@r.postjobfree.com

Objective

To attain a position within your company that will allow me to demonstrate communication, organizational, and client service skills achieved through my professional experience. I adapt easily to changing situations and have the ability to grasp new concepts, processes and techniques quickly

Professional Experiences

2019-Present

Parking Management Company

Guest Ambassador

Providing Great Customer Service to all Customers

Assisting passengers with parking their vehicles

Rearranging pickups to and from airport

Making transaction using debit/credit cards

Assisting passengers with any questions or concerns

2017-2018

Scheduler- Ray Of Hope

Kennesaw, GA

Providing excellent customer service to all patients

Verifying insurance

Answering incoming telephone calls

Assisting with patient needs both before and after being

2017- 2019

Guest Services/Night Auditor- Regency Suites

Atlanta, GA

Making reservations

Settling credit cards transactions

Making transactions using credit cards and cash

Transferring, and answering multiple calls

Printing daily and arrival reports

Faxing and emailing confirmations and invoices

Faxing and emailing credit card authorizations.

2015-2017 Concierge/Receptionist- Associa

Durham, NC

Collecting payments

Assisting with daily activities

Answering multiple phone lines

Emailing weekly newsletters

Assisting residents with any questions or concerns

2015-2016 Guest Services- Holiday Inn

Raleigh, NC

Making reservations

Making transactions using debit/Credit cards

Transferring and answering multiple calls

Faxing/emailing invoices

2012-2015 Front Desk, Country Inn and Suites

Morrisville, NC

Making reservations

Making transactions using credit cards and cash

Transferring, and answering multiple calls

Printing daily and arrival reports

Faxing and emailing confirmations and invoices

Faxing and emailing credit card authorizations

2013-2015 A Small Miracle

Raleigh,NC

Assisting individuals with developmental disabilities

Assisting with independent living

Monitoring, and assisting with community outings

2009-2010 Night Auditor, Best Value Inn

Goldsboro,NC

Making reservations

Making transactions using debit/credit cards and cash

Answering multiple calls

Putting guests receipts under door

2005-2007 DCII Howells Child Care Center

Assisting individuals with developmental disabilities

Assisting with independent living

Monitoring, and assisting with community outings

Education

Certificate, High School Diploma

References

References are available upon request

Contact this candidate