Customer Service Front Desk
Resume:
Renee Holder
Goldsboro,NC *****
************@*****.***
Objective
To attain a position within your company that will allow me to demonstrate communication, organizational, and client service skills achieved through my professional experience. I adapt easily to changing situations and have the ability to grasp new concepts, processes and techniques quickly
Professional Experiences
2019-Present
Parking Management Company
Guest Ambassador
Providing Great Customer Service to all Customers
Assisting passengers with parking their vehicles
Rearranging pickups to and from airport
Making transaction using debit/credit cards
Assisting passengers with any questions or concerns
2017-2018
Scheduler- Ray Of Hope
Kennesaw, GA
Providing excellent customer service to all patients
Verifying insurance
Answering incoming telephone calls
Assisting with patient needs both before and after being
2017- 2019
Guest Services/Night Auditor- Regency Suites
Atlanta, GA
Making reservations
Settling credit cards transactions
Making transactions using credit cards and cash
Transferring, and answering multiple calls
Printing daily and arrival reports
Faxing and emailing confirmations and invoices
Faxing and emailing credit card authorizations.
2015-2017 Concierge/Receptionist- Associa
Durham, NC
Collecting payments
Assisting with daily activities
Answering multiple phone lines
Emailing weekly newsletters
Assisting residents with any questions or concerns
2015-2016 Guest Services- Holiday Inn
Raleigh, NC
Making reservations
Making transactions using debit/Credit cards
Transferring and answering multiple calls
Faxing/emailing invoices
2012-2015 Front Desk, Country Inn and Suites
Morrisville, NC
Making reservations
Making transactions using credit cards and cash
Transferring, and answering multiple calls
Printing daily and arrival reports
Faxing and emailing confirmations and invoices
Faxing and emailing credit card authorizations
2013-2015 A Small Miracle
Raleigh,NC
Assisting individuals with developmental disabilities
Assisting with independent living
Monitoring, and assisting with community outings
2009-2010 Night Auditor, Best Value Inn
Goldsboro,NC
Making reservations
Making transactions using debit/credit cards and cash
Answering multiple calls
Putting guests receipts under door
2005-2007 DCII Howells Child Care Center
Assisting individuals with developmental disabilities
Assisting with independent living
Monitoring, and assisting with community outings
Education
Certificate, High School Diploma
References
References are available upon request
Contact this candidate