Director Human Resources and Healthcare Administration

Lolita Graham

412-***-**** ***********@*****.***

SKILLS

Speaking — Talking to others to convey information effectively.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Active Listening — Giving full attention to what other people are saying, taking time to understand the different perspectives, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination — Adjusting actions in relation to others' actions.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

PROFESSIONAL EXPERIENCE

Robert Morris University Internship 2020-2021

Completed 120 hours creating a design for building a clinic in an underserved community.

Bender Consulting Service, Robinson Twp.

Human Resources Manager 2019

Conducted interviews for Fortune 500 companies to fill positions with professional people that have a disability.

Recruited possible disabled candidates networking with various sources.

Your Store

Manager/Human Resource 2008 - 2012

Order merchandise and to keep the selves full of assorted items from clothing to snacks

Meet customer expectations, creating repeat business

Successfully managed scheduling and payroll

Rosetta Stone

Manager 2007 - 2008

Meet customer expectations, creating repeat business

Successfully managed scheduling, payroll, and inventory

Teach customers how to use software

Organized and promoted language teaching software

Calendar Club

General Manager/Human Resource 2006 - 2007

Built a seasonal kiosk and recruited a team

Ordered merchandise and did inventory

Successfully managed scheduling and payroll

Keep store well-organization and excellent communication with team.

Rent-A-Center

Account Manager 2002-2006

Managing on an average 225 accounts to ensure that payment is collected. Counsel clients to get to the root of any delinquent payment problems. Locate and retrieve any merchandise that becomes severe in delinquency.

Sales and delivery

EDUCATION

Robert Morris University Pittsburgh, PA

Master of Science in Health Service Administration Completed May 2021

Point Park University Pittsburgh, PA

Bachelor of Arts in Organizational Leadership Completed Aug. 2018

Duff’s Business Institute Pittsburgh, PA Associates Degree in Specialize Business

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