Virtual Assistant/ Data Entry, Customer Support
Resume:
MARY CLEOFE D. PARISCAL
V i r t u a l A d m i n / M a r k e t i n g A s s i s t a n t /
D a t a E n t r y S p e c i a l i s t
p a r i s c a l m c@gmail.c om
Purok 15, Dominga Village
Poblacion Calinan,
Davao City 8000
PHILIPPINES
+639********* **********@*****.***
A B O U T M E
An experienced virtual
assistant/data entry
specialist, lead
generation/customer
service/care representative,
and Graphic Design
Enthusiast, Good in oral and
written communication skills,
call handling ability, has a
positive attitude and work
ethic in dealing with
customers over the phone.
Can multi-task, able to meet
deadlines, and sales quota.
Experienced in using Adobe
Illustrator, Photoshop and
Canva App for multimedia
designs, MS Office
applications, and other
WORK EXPERIENCE
Seasonal Assistant Account Manager
Upwork Part-Time Sugarwish.com Sept. 2021- April 2022 Accounts assistants that supply administrative support to Account Managers by performing clerical tasks such as
• filing, handling mail, replying to emails.
• Tasks will be generated daily through our task program and that includes: receiving orders via slack communication and entering and processing them accurately using a CRM tool.
• Monitoring daily communications and answering any queries.
• Ensuring payments, amounts and records are correct.
• Working with spreadsheets and light basic bookkeeping.
• Recording and filing cash transactions.
Bellatrix Virtual
Lead Generation Specialist
August 2021-Feb2022
Finding and engaging potential customers for the organization to build a stronger, deeper sales funnel. Those considering making a purchase and entering the sales funnel for a particular business are known as leads.
• Outbound marketing
• Lead qualification grading and scoring
• Cold calling
• Cold Emailing
• Conduct lead follow up & nurture leads until appointments are set
• Prospect for new clients on a daily basis from various lead sources
software applications. Ability
to learn in a fast-paced
environment and willing to
be trained anytime. Trello,
Ascora, Slack, Dropbox,
Deputy, Outlook, CRM, were
some of the tools that I used
from my previous client.
Languages
English
C2(Advanced/Mastery)
Tagalog
Superior/Native
Cebuano
Superior/Native
SKILLS
Microsoft Office -Expert
Canva- Skillful
Adobe Illustrator- Skillful
Adobe Photoshop-
Experienced
ONLINE COURSES
Graphic Design Master
Class- Udemy Academy
Nov 2020
Branding Master Class- The
Entire Design Process-
Udemy Academy
Jan 2021
Websites and Social Links
https://www.instagram.com
/chloe.dewest
https://www.facebook.com
/chloedewetes
Inside Sales Agent
Virtual Foxy Business Solution Real Estate
January 2021- Feb 2022
as ISAs we are responsible for prospecting for new leads, servicing outbound and inbound leads from sign calls and other internet sources, and converting these leads to appointments for a team’s sales agents.
• Outbound ISAs generate new leads by prospecting for FSBOs, expired listings, just listed/sold, Center of Influence, past clients, geographic farms and etc.
• Respond to inbound leads from all internet lead sources, sign calls, and etc.
• Schedule appointments for Listing and Buyer Specialists
• Input/manage client & lead databases
ANDY MAI PT. LTD.
Lead Generation Specialist
March 2020-January 2021
• Convince business customers and establish a relationship
• Gather correct customer information during a conversation to make an appointment
• Actively source new business opportunities
• Submit reports on sales lead journey
• Investigate and find contact details for targeted key areas
• Assist the sales team in managing sales and marketing campaigns including follow up calls
• Raise awareness of current campaigns
• Develop and maintain sales prospecting database for the company ensuring that all new entries in the database are of an acceptable standard in terms of accuracy
• Source new records for the database as required
• Maintain confidentiality
• Generate target outputs for appointments with decision makers.
Virtual Admin/Marketing Assistant
Shane's Trees- Oct 2020 up to March 2021
as Virtual professionals that remotely work from home. Perform administrative assistant tasks, Schedule appointments, book quotations, book job orders, manage email, perform social tasks
(such as sending thank you notes to clients), or conduct database entry.
• Respond to emails on Outlook
• Prepare customer's quotation and assign jobs to a designated area on Ascora
• Prepare customer spreadsheets and keep online records on Google Spreadsheets
• Track employee monitoring and time record on Deputy.com
• Organize managers' calendars on Trello Board
• Perform market research on LinkedIn
Data Entry Specialist
Shopify September 2020- January 2021
Administrative tasks fuel the day-to-day operations of a business. Executive responsibilities include strategy, market research, product development, and investor meetups to sustain and scale up the company. task includes:
• Account Setup
• Product sourcing
• Product listing
• Inventory Management
• Order process management
• Shipment
• Email Marketing
Lead Generation Specialist/ Telemarketer
Think Logic PTE. LTD. Jul 2020- Sep 2020
As a Lead Generation Specialist, we are responsible for growing new business. Able to strategize and implement tactics that attract new business accounts. Coordinate with the Marketing team to reach out to potential clients and engage them through powerful content and marketing collateral.
• Develop deep understanding of our web products and digital solutions
• Implement and manage all lead generation activities daily
• Qualify prospects and initiate engagement via telephone and mass email communication
• Track all results and create a clear reporting system for management
• Ensure new business goals are met monthly
Customer Service Representative
AZPIRED Nov. 2017- July 2020
2 years and 6 months experience as a customer service representative in a Sales and Finance and e-commerce account. Good in oral and written communication skills, call handling ability, has a positive attitude and work ethic in dealing with customers over the phone. Can multi-task, able to meet deadlines, and sales quota. Experienced in MS Office applications, and other software applications. Ability to learn in a fast-paced environment and willing to be trained anytime.
Transport Dispatch Specialist January2020–March2020
• Handles inbound/outbound calls
• Assists passengers in booking a cab
• Does3-waycall with the cab driver or with the main dispatch
• Renders OTs/RDOTs when needed
•
Customer Sales Representative November2017–December2019
• Handles inbound/outbound calls
• Assists customer’s in submitting and processing their loan application
• Does3-way call with the bank to verify customer’s banking information
• Values customer’s security for personal information
• Pacifying irate customers
• Renders OTs/RDOTs when needed
Front Desk Administrative Officer
DDD Habitat Inc. June 2010- August 2017
Accepts and receipts walk-in and reserved guests, handles guest queries, requests and complaints, manage multiline telephone system and reservations.
• Generate Monthly Sales Report
• Track and Record Employees Daily time record
• Manage online reservation
• Assist incoming and outgoing guest
EDUCATION
Bukidnon State University, Malaybalay Main Campus
Bachelor of Science in information Technology
Graduated April 2017
Study about technical theory, networking, programming, and computer hardware. Depending on the specific major, students may also learn about database management, systems analysis, computer circuitry, website development, and IT management. Food and Beverage NCII – TESDA National Certificate June 2009
Food and Beverage Services NC II is a technical-vocational program that trains students on the preparation of food plans and meals for restaurants, hotels, canteens, banquets, and functions, and basically any establishment that serves food to a large number of people.
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