Bengali Executive

PushpaShaw Mobile:824*******

E-Mail:***********@*****.***

APositionthatoffersgrowthandopportunityandchallengingcareer,whichcanbestutilizemyskilto contributetothegrowthoftheorganization.IlookforwardtojoiningagrowingorganizationwhereI canputmyshareofcontributioninitsgrowth,resultinginarelationshipofmutualbenefit. PersonalSkils

•Enjoystronglogical,analytical,communication,andinterpersonalskils

•WorkwithDedicationandDetermination

•High-Energyworkethicandcommitmenttoclientservice.

•Easilyadaptabletoanynewtechnologywithminimumtraining.

•Interestedinlearningnewthingsandinimplementation.

•Abilitytoworkindividualy,in-group.

EMPLOYMENTRECITAL

KocherTechLtd,Kolkata(Mar’2019-May’2020)

Executive–HR

Role:

Facilitatingopencommunicationchannelsintheorganizationtopromoteopennessandtransparencyacross hierarchicallevels.

Initiatednewplatformsforemployeestocomeforwardandvoicetheiropinions.Encouragegreateremployee participation.

EnhanceemployeerelationsthroughMotivationalactivitiese.g.celebrating festivals,driving initiatives, celebratingsuccesses&manymore.

CoordinatethedisseminationofinformationtonotifyandadviseemployeesonHRpolicies,programsand normsandadherencetotheHRpolicies.

Define&implementpolicies/processeslikeOnboarding,EmployeeCommunication,Rewards&Recognition, ExitInterviews.

Handlingdaytodaygrievancesaswel.

Rewards&RecognitionProgramme.

EmployeeRetentionInitiatives

AttritionEarlyWarning

HROnetoone

EmployeePulse

ALLEmployeeMeet

RewardsandRecognition

KocharTechLtd,Kolkata(April’2016-Mar’2019)

Executive–Operation

Role:

Actingasapointofresolutionforcustomerswhohavecomplaints.

Usinggoodjudgmentandinitiative,developingresolutionstocomplaintsbytelephone,adheringtotheclient ComplaintHandlingPolicy.

FolowingcorrectescalationprocedurestoLineManagementand/orCustomerRelations.

Obtainandevaluatealrelevantinformationtohandleinquiriesandcomplaints.

Recorddetailsofinquiries,commentsandcomplaintsandactionstaken.

Communicateandcoordinatewithinternaldepartments. SCHOLASTICS

AppearingB.AinHistoryfromIGNOU.

10+2fromW.B.H.S.Ein2012

10thfromW.B.S.Ein2010

PERSONALVITAE

Father’sname : LateGouriSankarShaw

PermanentAddress: SJMOldLane6,RoomNo-195,Titagarh,Bowbazar,WestBengal,Kolkata-700119 DateofBirth : 01-March-1992

Maritalstatus : Single

Nationality : Indian

Languagesknown: English,Hindi,Bengali

Hobbies : Music,Cooking

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