GEORGE ALLEN
**** ******** ***** ***** **********, MO 63034
314-***-**** **.*****@*****.***
QUALITY ASSURANCE MANAGEMENT PROFESSIONAL
PROFILE
Quality Assurance Professional with expertise in management and manufacturing functions, cost avoidance, internal and external audits, multi-cultural environments, process validation, problem solving, quality systems, and program management. A top team member and individual producer skilled in developing exceptional customer relationships through attention to detail, subject-matter expertise, personal commitment, and technical knowledge.
Highly experienced Management Professional with a record of success leading diverse teams and projects. An independent thinker who effectively utilizes interpersonal and analytical competencies to successfully overcome the challenges of cross-departmental communications, while effectively managing cross-functional teams and skill sets.
Highly focused on organizational missions while positively impacting bottom-line and group performance. Quality Assurance professional with exceptional technical experience, possessing an extensive knowledge of the processes, procedures, and policies necessary to consistently produce a superior product and service.
Able to remain calm and work well in high-pressure situations, constantly seeking new challenges, a professional and driven individual with both a strong work ethic and the desire to exceed expectations. Always on schedule and under budget, detail oriented, and able to prioritize and handle multiple tasks while achieving project goals.
CORE COMPETENCIES
Production Leadership • Cost Control and Reduction • Problem Analysis and Resolution • Team Building
Industrial Engineering • Lean Manufacturing • Quality Standards • Process Review and Improvement
Vendor Relationship Management • Excellent Communication Skills • Attention to Detail
Internal and External Auditor • Project Management • Training and Development
Six Sigma Black Belt Training • Microsoft Applications • Microsoft Project
PROFESSIONAL EXPERIENCE
Wainwright a Division of Modineer
Plant Quality Manager
7/30/2015-Present
In support of the company strategic direction and goals, my duties include evaluate, revise, and/or develop new short & long-term goals/ objectives and performance standards for the department. Also, present reports on Quality performance matrix during one-on-one meeting with the Plant Manager (scheduled by me). Responsible for monitoring alerts in the new Quality Management System PLEX. Active participant in the APQP, PPAP, PFMEA processes with our corporate facility. Monitor and audit all progressive metal stamping, precision machining, and welding activities related to all current programs in the plant. Monitor incoming inspection of all steel coils and blank steel received from all steel distributors. Monitor through SPC and attribute data collection of all installation, lead the MRB (Material Review Board) activities to disposition nonconformance product before releasing to production. Testing/inspection with the CMM to ensure all activities related to metal brackets for all customers for steering columns, motor housings for ABX braking systems, wiper motor and other steel component customers that require welding and precision machining activities. Support the stamping division to monitor part inspection and packaging activities. Manage the roll form process that produces the Long and short bed panels for GM Colorado/Canyon pick-up trucks, awarded the 2019 and 2020 GM Supplier Quality Excellence Award for the 31XX program. Monitor and support all CNC activities for compliance with Wainwright a Division of Modineer criteria and standards. Maintain and update department’s standard drawing, specifications, and procedure manuals and other industry reference standards and resources. Continue to monitor all process and maintain the required level of compliance for IATF 16949, received 0 findings during the 2020 surveillance audit, and 0 findings during the re-certification audit for 2021.
Faurecia Automotive Seating
Supplier Quality Engineer
7/21/2014 – 7/20/2015 Wentzville, Mo
Serve as an active quality liaison and main point of contact between suppliers, supply chain, operations, and design engineering when major quality problems exist with automotive seating that risk product quality. Work with suppliers to obtain and close Corrective Actions and to ensure that root causes have been properly identified and eliminated. Drives the part approval (PPAP) and quality improvement processes using the appropriate tools (PFMEA’s, process flow charts, control plans, capability studies, part layouts, gage R&R, SPC, etc.) as required. Assist with supplier performance monitoring for the GM 31XX program with MRB reviewing for part disposition related to the (Colorado/Canyon), also including, PPM’s. 8D, ECN’s initiated at PPAP. Effective communication, planning, customer relationship and attention to detail is essential. Commitment to deliver a high-quality product is key.
Managed Staffing
Supplier Quality Engineer (Hussmann Corporation)
6/24/2013 – 7/18/2014 Bridgeton Mo
Support the Corporate Engineering division in providing sourcing, planning, in a technical business environment with commitment and dedication in delivering a premier product to the customer. Implementation of activities that support PPAP development, supplier development, and documentation along with maintenance of the Intelex QMS system. Analyze and report on customer quality issues and warranty analysis and data management for corrective actions to be formulated and implemented. Also implement site assessments and product/process reviews to ensure that the processes support the manufacturing team at Hussmann Corp. Responsibilities also include attending design reviews, problem analysis reviews(8D),and working closely with the R&D refrigeration team reviewing product engineering changes and part evaluation (MRB) pertaining to the new product launch. Effective communication to support meetings at all levels of the company including senior leadership. Here are the current commodities that I manage, plastics, fasteners, evaporator coils, wire harness and electrical components related to LED lighting.
St. Louis Screw & Bolt
Quality Manager (Contract)
10/8/12 – 6/10/13 Madison IL
Manage a team of Lab Technicians with a leading provider of structural bolts that provides several specialty steel coil products for integration into bridges, transmission towers and large commercial construction projects. I am tasked with providing support to the manufacture and testing of finished product, utilizing equipment along with utilizing FMEA processes to accurately perform the Rotational Capacity, Tensile strength, Proof load and dimensional testing. These bolts must meet the Laboratory standards of ASTM 17025, along with the chemical composition, and secondary processing. There are key issues that need clear and accurate communication skills to accurately convey and coordinate to develop and maintain good customer relationships. Facilitate all quality checks and testing in both productions, shipping/ receiving.
Productivity Team
Project Engineer (Consultant -Caterpillar)
4/9/12 to 10/12 Joliet IL
Managing Capital projects working at the Hydraulics Valves and Pumps plant in NCI (New Capital Introduction) in the advance planning department, with a budget of 12M which is part of a 200M project to rebuild and replace Filtration Systems, automatic CNC, Lathes, and Grinding Machines with HVOF capability in the truck value stream at Caterpillar. Also involved with NPI (New Product Introduction) in the clean room for the Hoist Assembly and Testing of Gear pumps, and Valves in the assembly division, which includes creating/updating JMI’s, Routings and APQP documents such as standard work sheets, PFMEA, Control Plans, Process Flow Diagrams for new assembly operations and test equipment using the 6 sigma approach.
Chicago IL
Process Engineer (Consultant - Ford Motor Company)
10/30/11- 4/6/12
Launching the Ford Explorer, Ford Taurus, Lincoln MKS and (Police units) at the Ford Assembly Plant in Chicago, providing technical discipline and leadership to maintain and plan and implement a robust and capable quality process. Identifies and implement improvements to the OIS sheets at workstations, also implementing EQI inspection check points to increase productivity, and improve quality and reduce cost. Working with the VRT teams on Squeak/Rattle concerns on early warranty issues. Resolve open quality issues within the manufacturing process. These quality concerns and issues are directly related to the Trim, Body, Chassis, Electrical and Power train departments.
GKN Aerospace Hazelwood, MO 2005 – 2010
Team Leader
Direct assembly machining and fabrication departments in source inspections of F-18 Horizontals which included C/D and E/F parts. Perform FAI, for new parts for layup and assembly as part of the Defense aircraft program in the Composite Center, along with participating in MRB product reviews. Develop and directed lean manufacturing practices in the clean room and assembly areas performing 5S and Kaizen events which was part of a Lean Six Sigma and Safety improvement in the selected areas. The programs involved were the F-18, F-15, C-17 programs and Small Parts.
George Allen Page 2
GKN Aerospace continued
Communicated and sustained quality objectives in the composites center using work orders to follow the process and procedures in producing quality parts per AS9102. Participate with the audit in production for compliance with National Aerospace and Defense Contractors Accreditation Program (NADCAP) to prepare for Certification audits.
Controlled and maintained the fabrication clean room specification to prevent contamination of carbon fiber, prepreg materials used for layup of (RTM) Resin Transfer Molding parts. Also, layup of F-18 and spares utilizing other time sensitive material.
First Team Leader to successfully lead his team to 120% efficiency by utilizing lean manufacturing methods.
Proctor and Gamble 2004 – 2005
Operation Manager
Lead a team of production supervisor in the manufacturing of consumer products in the liquid and powder facilities, also schedule the preventive maintenance for high speed machines for production use in producing the scheduled amount of cases per hour. Lead the Quality teams in lean manufacturing in 5S, Kaizen, and Six Sigma Initiatives for improvements in the process.
Ford Motors 2002 – 2004
Supplier Quality Engineer
Responsibilities were Supplier Readiness Assessment Reports which included, Product readiness, Process planning, Production Process readiness, Measurement and Testing Systems Material planning, Quality Systems PSW readiness. I also evaluated and improved workstation process problems for new product launches. I had to detect problems during the APQP process using FMEA analysis during the design stage.
Lear Corporation 1999 – 2002
Supplier Quality Engineer
Making sure Quality control activities were carried out as described in the control plan, also making sure all necessary measurement tools available for gage R&R samples sizes. Making sure extraordinary training and prove-out plans in place for new product launch. PPAP, APQP plans in place to support the continual improvements to support and understand the needs of the customer. Perform Quality audits, eliminate waste using 5S, Kaizen and lean manufacturing tools.
The Bing Group 1996 – 1999
Quality Engineer
Responsibilities were to improve the present seating and headrest processes using Six Sigma techniques and setting up a more robust Quality program for in-line inspection that would support the needs of the customer which was Ford, Chrysler and General Motors. The task was to eliminate the non-conformances and improve the corrective action process that was in place. Design workstation and processes for the launch of new products, and existing products, increase the quality awareness of production and shipping and receiving.
Chrysler Corporation 1980 – 1996
Production Supervisor
Lead a team in the body shop, trim department, Chassis, and final assembly processes, making sure the assembly of different components are correct using essential management tools to be used for verification of processes, to assess how successfully processes have been effective of achieving any define target levels. Performing quality audits as part of staying compliance to the process for QS9001. Also using Industrial Engineering analysis dealing with processes and quality systems and evaluate workstation quality problems.
EDUCATION
Bachelor of Science, Project Management
Colorado Technical University
Associate Degree, Drafting and Design Technology
Highland Park College
Master of Business Administration
Currently pursuing
PROFESSIONAL CERTIFICATIONS
Human Resources Development Project Planning Management Essentials
Basics of Accounting and Finance Organizational Systems Improvement
Business Fundamentals Business in the Global Environment
Project Management Specialist