Lydia Brown
Silver City, NM USA **061
***********@*****.***@gmail.com
OBJECTIVE
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
WORK EXPERIENCE
Servicemasters Supervisor, Albuquerque, NM USA 03/2021 - 09/2021
● standards, products, processes and procedures
● Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
● Train cleaners on task schedules specific to individual accounts
● Perform inspections and give constructive performance feedback to staff members
● Assign shifts and make necessary adjustment in case of call off or no shows
● Respond to customer complaints and request in a timely and caring manner
● Ensure compliance with safety and OSHA regulations
● Use proper PPE where required
● Opens and locks facilities, enable and disable security system as required.
● 1-2 years' experience as a custodian, janitor, housekeeper a plus but not required
● Will provide on the job training to those with strong work ethic and willingness to learn.
● Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
● The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
● Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
● Has respect and understanding for co-workers and customers
● Must be able to communicate in English. Bilingual is a plus Physical Demands And Qualifications
● Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
● Ability to read cleaning instructions
● Ability to differentiate between cleaning products and uses Disclaimer
Fairfield Inn Housekeeping Supervisor, Albuquerque, NM USA 01/2020 - 09/2020 Responsibilities include organizing employee shifts, training and motivating team members and checking private and public areas for tidiness.
Sitel CSR, Albuquerque, NM USA 05/2018 - 04/2019
● Resolve customer complaints via phone, email, mail, or social media.
● Use telephones to reach out to customers and verify account information.
● Greet customers warmly and ascertain problem or reason for calling.
● Cancel or upgrade accounts.
● Assist with placement of orders, refunds, or exchanges. curative, silver city, NM USA 10/2021 - 01/Present Front line worker. Covid sample collector. Registration and Demonstration assistant. Laboratory Technician EDUCATION
WNMU Silver city, NM USA
GED in GED
2002
SKILLS
● Computer skills.
● Leadership experience.
● Communication skills.
● Organizational know-how.
● People skills.
● Collaboration talent.
● Covid test collection
REFERENCES
BONNIE KYDD. 575-***-****
Ross Turbides6033405012
Carson Klemp 575-***-****