Customer Service Charleston

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Monnie Clements

**************@*****.*** 856-***-****

** **** ********** *** ***** 2, Lawnside, Nj 08045 Reliable, service-focused nursing professional with excellent patient-care and charting skills gained through experience as a CNA, Medical Assistance and a HHA. Compassionate and technically skilled in attending to patient's in diverse healthcare settings. BLS and CPR certified (current)

• Customer service • Communications • Detail oriented

• Housekeeping and maintenance • Dependable • CNA and HHA experience EVS

Jefferson Health – Washington Township, NJ August 2018 - Current 1. Vaccumed rugs and carpeted areas in offices, lobbies and corridors. 2. Polishedl glass surface and windows.

3. Removed waste paper and other trash from the patient's rooms and premises to designated area. 4. Changed bed linens and collected soiled linens for cleaning. 5. Replenished supplies when they were low.

Medical Assistance

Harris School Of Business – Stratford, NJ March 2010 - October 2010

• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

• Acknowledged customer issues and resolved their problems quickly and efficiently. Assisted clients in understanding their available options and helped them select the right service plans for their needs.

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• Collaborated with colleagues to discuss market information and strategies.

• Conducted market research to learn of current trends and to perform sales activities accordingly. Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.

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Medical Assistance

YYYY – Woodbury, NJ November 2010 - December 2011 Assisted clients in understanding their available options and helped them select the right service plans for their needs.

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• Accepted and processed customer payments in cash, credit cards and checks, checking for validity.

• Acknowledged customer issues and resolved their problems quickly and efficiently. EDUCATION

• Collaborated with colleagues to discuss market information and strategies.

• Conducted market research to learn of current trends and to perform sales activities accordingly. Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.

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Medical Assistance

Harris School Of Business Stratford, NJ October 2010 High School Diploma

Camden High School Camden, NJ June 2000

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