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Assistant Manager Avaya

Location:
Delhi, India
Posted:
May 18, 2022

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Resume:

Priyanka Tegta

Shanti Cottage

Panthaghati, Near Passport office Shimla, District Shimla

Himachal Pradesh- 171009 Mobile number – 780-***-****

Email: adq3vf@r.postjobfree.com

OBJECTIVE:

To associate with an organization which provides ample opportunities for growth and personal development where job involved in full of new challenges, learning and wherein I can mutually grow along with the organization with hard work, sincerity and dedication which leads to job / personal satisfaction and overall growth.

PROFESSIONAL BACKGROUND:

Total Work Experience: 8 years

•Jan2022-till date: 5 months’ work experience with Hashcode Software Pvt. Ltd. as Operation Manager.

•Jan 2019- till date: 2 years 8 months’ work experience with 31 Parallel in Ferns n Petals as

Assistant Manager.

•Aug 2017- Aug 2018: 1 year work experience with Vertex Technologies as Team Lead.

•Dec2014- Aug 2017: 4 years’ work experience with Altruist Technologies as Associate.

Professional Achievements:

Increase the Internal quality from 70% to 85%.

Reducing the incorrect tagging from 11% to 4% of the Process.

Maintained Add on percentage of 45% as per client’s target

Increase the ATV as per target

Achieved target of 24Lacks in a month

EDUCATIONAL QUALIFICATION

BA passed from IGNOU.

10+2 passed from HP Board in Medical stream.

10th passed from HP Board.

TECHNICAL SKILLS

Worked on, CRM, Avaya, CMS, OMS, Dialer

Basic knowledge of MS Excel and Word Pad.

STRENGTHS

•Ability to work under pressure

•Positive attitude

•Punctual and dedication towards my work

INTEREST

Dancing and Singing

Cooking

PERSONAL DETAILS

•Father’s Name : Sh. Mohi Ram Tegta

•Date of Birth : 19th Dec, 1992

•Marital Status : Unmarried

•Languages Known : English & Hindi

•Nationality : Indian

DECLARATION

I hereby declare that all the information furnished herein are true and correct to the best of my knowledge and belief.

Date:

Place: Shimla (Priyanka Tegta)



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