Transaction Coordinator Customer Service
Resume:
Damaris Alvarez
**** * ** *** ******* Gardens, FL 33018
*****************@*****.***
Work Experience
Examination Under Oath Coordinator & Scheduler
National General Insurance August 2017 to October 2018 Schedule EUOs (Examinations Under Oath), recorded and sworn statements for the legal department. Provides confidential administrative support to legal staff and legal department. Establish, maintain, process and oversee files, correspondence, databases, records, certificates and/or other documents. Schedule appointments and perform other duties related to maintaining an attorney's schedule. Schedule and coordinate meetings and conferences, including travel and lodging arrangements. Arrange teleconferences as required. Performs miscellaneous job-related duties as assigned. Accounts Receivables
Association Financial Services November 2012 to May 2017 Process payments for HOA accounts. Create Excel accounting reports for check payments. Worked with
Quick books to assist clients with analyzing accounts for irregularities. Conduct HOA Account reviews for
property managers, board members, homeowner and attorney offices. Transfer files to attorney offices after collections process.
Transaction Coordinator
Home Reality USA March 2012 to October 2012
Assist the agent and real estate broker in processing real estate file for court filings. Deed records analysis, and preparing all pertinent information for contractual accuracy. Personal Banker
Wells Fargo Bank Sept. 2006 to Sept. 2010
Assist customers with personal account inquires, account balance, transactions. Using data analytic software to cross-sell bank services and as well present financial plan to customers for long term goals.
Education
Bachelors of Science in Criminal Justice in Criminal Justice Florida International University - Miami, FL
Skills
1. advise clients on financial matters (5 years), 2. advise clients or customers (5 years), 3. answer customer or public inquiries (6 years), 4.collect payment (6 years), 5. consult with customers concerning needs (5 years), 6.investigate customer complaints (5 years), 7.provide customer service
(6 years), 8.Bilingual Spanish/English (10+ years), 9.use oral or written communication techniques
(10+ years), 10.use secretarial procedures (10+ years), 11.work as a team member (10+ years) Additional Information
• Client Presentations • Estimating & Budgeting • Financing & Data Analytics Excellent skills in client relationship management. PC proficient with Microsoft products, including spreadsheet, database and word processing applications. Fully Bilingual English / Spanish Reference
Furnished upon request
Damaris Alvarez
3515 W 73 TER Hialeah Gardens, FL 33018
*****************@*****.***
Contact this candidate