Production Manager Customer Care

Phone # 817-***-**** Email: **********@*****.***

Production and Project\Construction Management

Areas of Expertise: Framing and Construction of both Wood and Steel Fabricated

Projects. Experience in Concrete, Window and Door Installation, Finish out and Roofing. As well as Successfully Managing Production of Structural Steel Supply Shop. With Experience in Layout, Design and Purchasing of all Materials. I also Read and understand Blueprints and Schematics. also, Computer Literate with multiply Apps.

Employment History

Woodbridge Home Solutions

2019: Field Production Manager

I Managed the Installation of all Window, Doors and Siding Throughout Texas and

Oklahoma Assuring Customer Satisfaction as well as Making sure Safety rules were followed By All.

Craft Custom Outdoors

2017: Field Operation Manager

In charge of Overseeing Safety and Installation of outdoor comfort products such as Cedar Patio covers, Pergolas, Outdoor Kitchens and Fire pits also supplying concrete patios and Pools.

Window World of DFW

2013: Field Production Manager for DFW Office Duties included onsite management of installation crews in the field. Continual training to guarantee customers Satisfaction. ordering windows and materials, checking reports to maintain profit margin and control company loss.

Jeld-Wen Customer Care Department

2007: Field Service Technician for North Texas and Oklahoma

Duties included warranty work and inspections on all Jeld-Wen Window and Door products including vinyl, aluminum and wood windows and doors, and all multiple point locking devices, adjusting hinges and Reglazing.

Linc Facility Maintenance Group, Alliance (Fed Ex)

2006: HVAC Maintenance Tech.

Duties included corrective and preventive maintenance to chillers, boilers, hot water heaters, air conditioners, conveyor belts, diverters, and miscellaneous equipment. With experience in 3 phases electric 480 volts. I have performed all aspects of lock out tag out as required by OSHA. Also having experience with plumbing and electrical schematics.

Contractor/Project Manager/Estimator, Lake Charles, LA 2005: Owner

Quoted bids on all jobs and managed five crews during reconstruction after Hurricanes Katrina/Rita duties included locating and delivering materials in a timely manner for roofing, interior/exterior remodeling, fencing, and siding.

Staley Steel, Frisco, TX

1998: Shop Manager

Duties included Managing 60 Employees, shipping and receiving, interviewing applicants, time keeping, responsible for profit/loss of inventory, prepare orders for timely deliver, quality control, and OSHA required safety training for all employees.

Assessments

Construction Safety — Highly Proficient Using safe practices while on a construction site.

Full results: Highly Proficient

Management & Leadership Skills: Planning & Execution — Familiar

Planning and managing resources to accomplish organizational goals.Full results: Familiar

Management & Leadership Skills: Impact & Influence — Highly Proficient

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Highly Proficient

Logic & Critical Thinking — Familiar

Using logic to solve problems. Full results: Familiar

Project Timeline Management — Familiar

Prioritizing and allocating time to effectively achieve project deliverables. Full results: Familiar

Customer Focus & Orientation — Proficient

Responding to customer situations with sensitivity. Full results: Proficient

Work Style: Conscientiousness — Proficient

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Work Motivation — Familiar

Level of motivation and discipline applied toward workFull results: Familiar

Analyzing Data — Proficient

Measures a candidate's skill in interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Proficient

Search Engine Optimization — Measures a candidate's ability to interpret online website performance metrics and understand search engine optimization tactics. Full results: Familiar

Management Fit — Proficient

Measures the traits that are important for success in management positions. Full results: Proficient

Basic Maintenance and Repair — Expert

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Expert

Basic Computer Skills: PC — Familiar Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Familiar

Attention to Detail — Familiar Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Familiar

Supervisory Skills: Motivating & Assessing Employees — Familiar Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar

Recruiting — Familiar Managing the candidate sourcing and selection process.Full results: Familiar

Construction Safety — Highly Proficient Using safe practices while on a construction site.

Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Proficient

Security Guard Skills — Highly Proficient

Assessing risks, enforcing security standards, and handling complaints. Full results: Highly Proficient

Problem Solving — Familiar Analyzing relevant information when solving problems.

Full results: Familiar

Verbal Communication — Familiar Speaking clearly, correctly, and concisely.

Full results: Familiar

Scheduling — Proficient

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Work Motivation — Familiar Level of motivation and discipline applied toward work

Full results: Familiar

Workplace Safety — Highly Proficient Using safe practices at work.

Full results: Highly Proficient

General Manager (Hospitality) — Proficient Solving group scheduling problems and reading and interpreting P&L statements.

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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