Dental Assistant Fulfillment Center

STEVEN R. SIMPSON

**** ****** ***** ** 901-***-****

Memphis, TN 38134 **************@*******.***

QUALIFICATION SUMMARY

Technical Skills: Microsoft Office Suite including – Word, PowerPoint, Publisher, Excel (Advanced - i.e. pivot tables, v-lookup), Adobe Photoshop, Dreamweaver

PROFESSIONAL EXPERIENCE

AMAZON, Memphis, TN 2020 -

Fulfillment Center – Non-Inventory Receiver MEM4

Off load, inspect and verify receipt of product against actual order.

Accurately and safely put away non-inventory goods.

Shipping (returns, transfers and special requests) of non-inventory supplies.

Interface with suppliers and drivers to insure accurate receipt of paperwork (BOL, etc.) and physical goods….correct where necessary

Enter receipts and transfers into Oracle

Interface with Non Inventory Receivers and Buyers from other FC’s to help insure consistency of process.

Operation of PIT Equipment (Forklift/Reach Truck/Walkie)

Organization and distribution of packaging and office supplies.

Perform accurate daily, weekly and monthly Inventory Cycle Counts (including all consumable supplies and marketing inserts)

Accurately enter weekly/month end cycle counts into Oracle

Accurate record keeping and assisting the Buyer(s) in tracking supplier performance.

Maintain the injection and flow of marketing inserts and promotional boxes where appropriate.

Sortation – MEM5

Process Assistant - Inbound

Safety Coordinator

SELF EMPLOYED Memphis, TN 2019 - 2020

Independent Contractor

FIRESTONE DENTAL GROUP Memphis, TN 2017 - 2019

General Manager/Site Coordinator,

Daily hygiene clinic staff and patient utilization staff management, daily operations; plant and various department daily management including outreach program staff management.

Patient reporting and procedure analysis, report to Managing Doctor.

All duties with the scope of a Registered Dental Assistant with the state of Tennessee.

LSI TEMPORARY SERVICES Memphis, TN 2009 - 2017

Operations Manager, 2013 -

Developed and implemented and maintained ACA tracking tools to ensure compliance of government requirements. In 2016 exceeded compliance standard from 95% to 99.5%.

Developed a Market Tracking tool to track all employee information as it pertains to all client activities by site. This would include attendance, training and other employee site information.

Negotiated, reviewed and approved all contracts for new business within the Memphis area.

Assisted in the Development and Implementation of software enhancements to assist in talent searches, client reporting, ACA compliance and employee payroll and garnishment systems. Maintained office hardware and software systems. Working with software providers and local companies to maintain updates and oversee system upgrade projects.

Developed and maintained corporate reports tools to assist in tracking weekly and monthly financial records as well as annual projections by client.

Developed a Market Tracking tool to track all employee information as it pertains to all client activities by site. This would include attendance, training and other employee site information.

Created Strategic Recruitment Program to ensure market success in fulfillment of client needs.

Managed and maintained employee payroll system including yearend processing of W-2 (for 2016 over 3500) and 1095-c programs.

Branch Manager, 2009 – 2013

Developed and implemented market sales strategies increasing market share by 25%.

Hired and developed talent for Branch and On-site offices to exceed client’s expectations.

KELLY SERVICES Memphis, TN 2008 - 2009

Branch Manager, 2008 – 2009

SPHERION, Memphis, TN 1997 - 2008

Partnership Director, 2005-2008

Managed a revenue base of $35 million in 2007, with a projected base of $45 million for 2008. This includes 2 branch and 4 on-premises offices. Market revenue increased over 38% from 2006 to 2007.

Developed market operating strategy with exceeded operational and financial objectives for 2006 and 2007. As my market achieved a Performance Zone rating of +4 2006 and a rating of +20 for 2007.

Successfully implemented 2 new National On-Premise offices. Included hiring, developing the staff and creating operational guidelines and efficiencies to meet and exceed client’ expectations.

Provided market operational reviews at Branch and OP level to ensure compliance with established policies and procedures, as well as local, state and federal laws and guidelines (Workman’s Compensation, Unemployment, HR, Legal, WOTC, and Account Management Systems).

Spearheaded implementation of talent profile, performance review, talent development process and succession planning program to identify high-performing/diverse talent for targeted career development.

Served on the Board of Advisors with the Memphis Regional Chamber of Commerce.

Won Performance Forum in 2004 and 2007.

On-Site Manager, 1999-2005, Client Service Supervisor, 1998-1999, On-Site Supervisor, 1997-1998

STREAM INTERNATIONAL, Memphis, TN 1997 - 1998

Call Center Support Advisor and Lead

TOYS R US, Memphis, TN 1993 - 1997

Frontend Manager, Sales Floor Manager, Storeroom Manager

CENTURY MANAGEMENT INC. (McDonald’s Corporation), Memphis, TN 1982 - 1993

Restaurant Manager

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