Customer Service Water Treatment

ANTHONY FORZIATI

WAKEFIELD, MA 781-***-**** ********@**.***

EDUCATION

Boston University, Bachelor of Science, Candidate May 2023 Major: SHA, Real Estate Development

Minor: Questrom, Business Administration

WORK EXPERIENCE

Parks Division, Laborer December 2021-January 2022 Town of Wakefield, Wakefield, MA

Served on the refuse management crew for the public properties in Wakefield. Scheduled regular pick up and disposal of refuse for the town, responsible for:

• Controlling operations of equipment or systems.

• Providing excellent customer service to resident, sometimes in adverse situations.

• Managing my time and the time of others by following established routes.

• Learning and adhering to all safety standards.

Water/Sewer Division, Laborer May 2021-August 2021 Town of Wakefield, Wakefield, MA

Assisted in the maintenance of the public water and sewer systems for a town of 27k residents:

• Worked on site at emergency water main breaks.

• Assisted heavy equipment operators with ground operations.

• Communicated service updates with residents.

• Secured sites with barricades.

• Observed drinking water quality testing.

• Maintained facilities of garage, grounds and water treatment plant. LEADERSHIP EXPERIENCE AND ACTIVITIES

Boston University Men’s Lacrosse 2019-present

Team Member, Mentor to underclass and Mentee to an Alumni

• Bike to Beach for Autism awareness, Volunteer

• Harlem Lacrosse for at risk youth, Volunteer

• Team Impact relationship building for chronically ill children, Participant

• Headstrong Foundation “Faceoff against Cancer” fundraiser, Participant Wakefield Youth Lacrosse, Assistant Coach 2018-2019 Top Gun Fighting Clams Lacrosse Club, Coach and Mentor 2017

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