Victor McGhee

Service Technician

Baton Rouge, LA 70811

adq3h7@r.postjobfree.com

+1-225-***-****

Work Experience

Deskside Support Specialist

HEMMERSBACH US LLC (Mallinckrodt Pharmaceuticals) - Port Allen, LA October 2020 to Present

Local IT break/fix and end user hardware and software support, remote helpdesk support Field Service Technician (Contractor) - South Louisiana Region Work Market - Huntington, NY

March 2011 to Present

POS / Network / Telecom Field Technician: installation, maintenance, move add change; telephone, network and POS systems. Repair and service of servers and user workstations Field Service Tech (Contractor) - South Louisiana Region Field Nation - Minneapolis, MN

2010 to Present

POS / Network / Telecom Field Technician: installation, maintenance, move add change; telephone, network and POS systems. Repair and service of servers and user workstations Deskside Support Specialist

HEMMERSBACH US LLC (Shell Oil) - Convent, LA

October 2018 to August 2020

Local IT break/fix and end user hardware and software support, Global remote helpdesk support Deskside Support Technician

CompuCom/Excel (Albermarle) - Baton Rouge, LA

January 2017 to August 2017

Deskside support technician, telecommunications system administrator, end user re-locate project Service Technician

Gloer1, Inc - Tampa, FL

November 2006 to September 2008

33634

POS Lead Installation Technician

INTELEX, Inc - Carmel, IN

December 2004 to October 2006

46032

Installations and Service Technician

Adecco Technical / South East Communications

1100 Poydras Street, Ste. 1408

New Orleans, LA 70163

PBX / Key System Service Technician

MISource / AT&T - Tampa, FL

January 2001 to November 2005

33609

POS Installations Technician

K-Force, Inc - Tampa, FL

May 2002 to February 2003

33605

Service / Installations Technician

Universal / NewSouth Communications

325 Kaliste Saloom Road, Suite 101

Lafayette, LA 70508 337-***-****

Telecom Administrator / LAN Technician

AlliedSignal - Ontario, CA

June 1999 to February 2001

91764 Phone: 800-***-****

April 1996 - June 1998

Service Technician

Executone of LA

1016 Harimaw Court East

Metairie, LA

Installations Technician

Wiltel - New Orleans, LA

February 1994 to April 1996

Tom Lettier - Service Manager

October 1982 - February 1986

Education

Baton Rouge Community College - Baton Rouge, LA

Present

Certificate in Theology

Interdenominational Theological Center - Atlanta, GA 1999

Southern University and A&M College - Baton Rouge, LA September 1982

Skills

• Microsoft Windows

• LAN

• Field Service

• VoIP

• Network Firewalls

• WAN

• Service Technician Experience

• Active Directory

• Technical Support

• Help Desk

• Operating Systems

• Network Support

• DNS

• System Administration

• VPN

• DHCP

• TCP/IP

• Troubleshooting

• Telecommunication

• Network Administration

• Network Engineering

Assessments

Verbal Communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

Ordained Deacon / Pastor- AME Church

Qualified Locomotive Engineer/Conductor

Certified NorTel: Norstar ICS - Voicemail

Certified Eagle One

Certified 1A2 Key

Installation and Maintenance:

Rolm CBX II: 8/9000 & 9751

Northern Telecom: Meridian - Options 11 / 81

Lucent: DEFINITY PBX - INTUITY AUDIX

Toshiba: DK - STRATAGY Voicemail

Fujitsu: Focus Elite - Focus II

Mitel: S/X 200 - 2000

Active Voice - AVT Voicemail

NEC: NEAX 2400

Executone: IDS 228, EZ 1/36/96

Comdial 2264 Hotel / Motel

Avaya - VOIP

Maintenance of LAN Infra-Structure

(Cabletron - Cisco - AT & T Hardware)

Desktop /Laptop setup and repair (Windows Operating Systems) POS maintenance and installations

Contact this candidate