Debt Collector Customer Service

**/**** - **/****

**/**** - **/****

**/**** - **/****

2008

Viwe Antoni

** ***** ****** *** ***** flats Sunnyside Pretoria

082******* **********@*****.***

Experience

Department of health Eastern Cape

Data capture

Organise and collect unprocessed data. Capture data on applicable data base. Draw attention of personnel to incompleteness of all sources. Filling and documenting lab results, register clients on headcount and HPRS, reporting daily headcount to the sub district. Registering chronic clients on CCMDD. check captured data accuracy and alert clinician for amendments if necessary. Stock taking of stationery and medicine in facility weekly. Receiving parcels and scanning CCMDD parcels from couriers. DMC management

Debt collector

Keep tracking of outstanding debt. Plan course of action to recover owed money. Locate and contact debtor. Negotiate payoff deadlines and payment plans. Handle customers questions and complaints. Identify gaps in the system and recommend solutions. Update account status and data base regularly. Comply with requirements when legal action is necessary.

Vertex solution

Debt collector

Keep tracking outstanding debts. Plan course of action to recover owed money. Locate and contact debtors. Negotiate payoff deadlines and payment plans. Identify gaps in the system and recommend solutions. Build trust with debtors. Update account status and data base regularly. Comply with requirements when legal action is necessary.

Education

Templeton High school

GRADE 12

Diploma pass

Skills

Computing skills(Microsoft, excel, power point?

Telephonic skills

Customer service

Office administration

Time management

Communications skills

Service excellence

Reference

Zoleka Mpalala - "Eastern cape department of health" Operation manager

060*******

Yolisa jele - "DMC management "

Team leader

082*******

Koketso motileng - "Vertex solutions"

Team leader

012*******

Contact this candidate