Construction Manager Customer Service

Timothy Baggett

*** ********* **

Carlton, GA *0627

Phone: 770-***-****

E-Mail: **********@*****.***

Summary

Highly motivated professional with twenty plus years of entrepreneurial and management experience. Capable of creating and maintaining professional and loyal relationships with co-workers, staff and clients. Extensive experience in managing installers and sub-contractors as a business owner and marketing and sales professional. Comfortable working independently as a manager and leader and as a collaborative team member. Excellent training, educating, motivating and supporting skills. Competent in applying years of business acumen and experience, exercising decisive judgment to meet and exceed organizational goals. Remarkable work ethic, physical strength and attention to detail.

Demonstrated success in prioritizing tasks and solving problems with little oversight. Prepared to bring twenty years' experience in the field and take on a challenging new role at Pilgrim's Pride.

Skills

Taking precise measurements

Estimating abilities

Digging expertise

Constructing wood fences

Welding skills

Aluminum fencing

Following safety practices

Managing materials

Timely project completion

Carpentry expertise

Safety understanding

Solid independent worker

Solid communication skills

Construction machinery operation

Subcontractor relations

Labor relations

Group environments

Construction means and methods

Establishing goals and setting priorities

Good at following instructions

Construction health and safety

Strategic project planning

Hiring and staffing

Power tools

Flexible work schedule

Project estimating

Direct labor crew training

Project management

Job status reports

Exceptional problem solver

Proficiency with mechanical and electric tools

Customer service experience

Project oversight

Accurate measurements and estimates

Demolition

Residential construction

Valid GA driver license

Quality control

Design coordination

Manual labor skills

Managing large crews

Good verbal/written communication skills

Blueprint interpretation

Deadline driven

Strong work ethic

Detail-oriented

Consistent work history

Blueprint reading and interpretation

Quality management systems

Strong communication skills

Strong interpersonal skills

Project organization

Team player

Construction management

Basic math skills

Experience

May 2013 to October 2018

The Southern Group Cleaning Jonesboro, GA

Industrial Cleaning Technician

Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.

Inspected restrooms for cleanliness and availability of supplies two times per shift.

Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

Maintained record accuracy by using work order reporting system.

Achieved revenue objective by implementing cost-cutting measures.

Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.

Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.

Responsible for promoting safe and clean working environment.

Took care of facility equipment, grounds, roads and fences.

April 2009 to October 2018

Timnthem Maintenance Forsyth, GA

Owner

Collaborated with multiple departments to maximize workflow and efficiency.

Implemented improved training procedures to better develop new personnel.

Eliminated downtime, designed effective budgets, allocated tasks and maintained high standards of production to optimize productivity.

Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.

Provided insight and information to management regarding onsite improvement project specifications.

Safely and efficiently finished repairs while supporting team members with tasks.

Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.

Organized and implemented new assignments based on schematic diagrams.

Installed, aligned and balanced new equipment and supervised employees.

Managed and delegated duties to twenty employees.

Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.

Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.

Managed a highly effective team of five employees.

Double checked supply inventories to ensure project specific correctness and optimize work readiness.

Analyzed and identified equipment failure root causes and initiated correction actions.

Operated light, fan, plumbing, hydraulic, electrical and pneumatic systems and managed employees.

Completed assignments on-time and under budget.

Established and implemented new procedures for standard maintenance scheduling.

Assisted the team in completing job tasks quickly and accurately with appropriate use of instruments and tools.

Delegated tasks to capable employees to efficiently manage resources.

Managed maintenance activities, including supervising staff and inspecting equipment.

January 1995 to March 2009

A Fence Woodstock, GA

Owner/Installer

Constructed metal, chain link and wooden fences and borders.

Completed work in different weather conditions and on diverse ground types.

Used estimation skills to determine materials and labor hours required for a job.

Followed safety guidelines in all work, as well as when using tools, equipment and heavy machinery.

Measured properties and documented information.

Updated and edited all drawings with design changes as requested by the client.

Obtained all sign-offs and certificates of occupancy.

Qualified competitive subcontractor bids to determine capability and resources to perform the work.

Responsible for promoting safe and clean working environment.

Reviewed project drawings to perform installation activities according to specifications.

Accurately read blueprints and repair manuals to identify mechanical problems and fix them.

Assisted skilled workers with construction projects in all phases of rough and finish carpentry.

Assisted in implementation of operations, maintenance and capital programs.

Negotiated contracts with vendors to achieve optimal performance within budget parameters.

Processed work orders and prioritized jobs.

Drafted designs and drawings for fence and deck structures and components.

Maintained site safety and kept work in line with budget, schedule and applicable building codes.

Managed inventory, maintained equipment and cleaned work areas.

Established relationships with construction manager and contractors to align priorities, goals and objectives.

Cut materials to specified sizes for installation using power saws and tile cutters.

Exceeded customer product expectations by maintaining equipment to product quality products.

Ensured that contractor personnel adhered to the quality standards and requirements of plans and specifications.

Used processes including gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, shielded metal arc, resistance welding, and submerged arc welding.

Oiled and cleaned machines and added coolant to machine reservoirs.

Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.

Evaluated plans architectural plans and consulted with clients to gain a deep understanding of project plan and objectives.

Led team of fifteen to perform fence and deck installation.

Used grouting trowels to apply grout between joints of bricks and tiles.

Cleaned, wrapped, and labeled outgoing orders.

Transported materials, tools and machines to installation sites.

Unloaded incoming inventory and placed products onto shelves.

Reviewed engineering documentation to determine order of construction operations.

Cut, fit, and welded metal components, including plate, structural shapes, and pipe.

Completed all repairs and maintenance work to company standards.

Performed daily inspections of random site buildings.

Implemented site safety programs in accordance with contract requirements and applicable regulations.

Managed submittals and the processing of Requests for Information between the general contractor, owner and the owner's consultants.

Assisted with clerical duties and documented daily work.

Removed debris and other duties as assigned by the manager.

Performed weekly maintenance assessments.

Hired and managed subcontractors covering disciplines such as electrical and plumbing installation.

Mentored junior team members, providing guidance on proper techniques and safety.

Managed pre-inspections, site supervision, site measurements, scheduling and equipment management.

Ensured that employees were adequately trained on processes and equipment use.

Assumed strategic role in planning, implementing, managing, and controlling all financial and construction activities of the company.

Negotiated change orders and claims for out-of-scope work.

Planned work and determined appropriate tools and equipment.

Applied changes requested by designers, owners or inspectors.

Painted building structures.

Responded to service requests and maintained on-call status for emergency service needs.

Recruited, hired and trained crew members on the application of projects, customer relations and customer service.

Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.

Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.

Kept supervisor informed of job progress and material requirements

Worked with tools such as pruning saws, hedge and brush trimmers and axes.

Established work priorities to meet contractual obligations for schedule and installations.

Cleaned all construction areas to avoid hazards.

Used a pick and shovel to dig, spread and level dirt and gravel.

Documented orders, daily activities, weekly schedules and team performance.

Used hand tools to mount, install, and secure tools.

Education and Training

1985 Forrest Park High School Forrest Park, GA

High School Diploma

Contact this candidate