Service Representative Administrative Assistant
Resume:
Farkhunda Salehi
Alexandria, VA *****
************@*****.***
Farkhunda Salehi is highly qualified with years of professional experience working in the private sector, international and national organizations.
Her experience includes working as Senior Finance Officer for the USAID funded Women in Government (WiG) project at Chemonics International. She has also worked as Admin associate and HR assistant with different organizations. Ms. Salehi started her career as customer service representative at Etisalat telecommunications. Authorized to work in the US for any employer
Work Experience
Staff Accountant
Moore Stephens Ltd - Kabul, Afghanistan
January 2020 to August 2021
• Developed financial objectives and policies for Moore Afghanistan
• Maintained account systems, including records of all transactions and assets
• Managed and reported financials on compliance with Afghan tax laws
• Developed internal and external financial management reports as required
• Provided effective financial controls
• Performed budget realignment exercises
• Reported monthly financials to senior management Finance and Admin Coordinator
Afghanistan Holding Group - Kabul, Afghanistan
August 2017 to December 2019
• Answered phones and greeted visitors
• Scheduled appointments and maintained calendars
• Prepared communications, such as memos, emails, invoices, reports and other correspondence
• Created and maintained filing systems, both electronic and hard files
• Ensured the smooth and adequate flow of information within the company to facilitate other business operations
• Managed schedules and deadlines
• Monitored inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitored costs and expenses to assist in budget preparation
• Ensured operations adhere to policies and regulations
• Kept abreast with all organizational changes and business developments
• Developed internal and external financial management reports as required.
• Reported actual/projected expenditure levels on a monthly, quarterly and annual basis.
• Reported monthly financials to senior management
• Coordinated financial activities between finance and operations staff.
• Any other duties assigned by the CFO.
AP/AR Accountant
Afghanistan Holding Group, Afghan Children Read, USAID funded project - Kabul, Afghanistan May 2017 to July 2017
• Maintained bookkeeping databases and spreadsheets, updated information as needed
• Communicated with clients and customers to request payment and arrange payment plans
• Collected payment from customers and accurately recorded it into the system
• Received, processed, verified and reconciled invoices
• Compared system reports to balances and verified entries
• Charged expenses to accounts and cost centers, as well as controlled petty cash spendings
• Verified vendor accounts, paid vendors, and resolved purchase order, invoice, or payment discrepancies
• Issued purchase order amendments
• Monitored payroll expense claims, including salary advances and overtime payments
• Reconciled account transactions with the general ledger
• Performed record keeping and preparing financial reports Finance Officer
Chemonics International, Women in Government Project - Kabul, Afghanistan October 2016 to April 2017
• Prepared coding sheets and attached all corresponding supporting documents
• Performed brief review of per diem expense reports, requests for payments, invoices, receiving reports and other supporting documents submitted to the finance office for payment to the local vendors.
• Assisted in the preparation of vendor wire transfer payment documents.
• Ensured full compliance with applicable local labor and taxation laws.
• Provided research assistance for the weekly activity report and financial report reviews
• Assisted in researching source documents for the bank account and general ledger inconsistencies and follows up to resolve the differences
• Assisted in the review of monthly timesheets and payroll transactions.
• Reviewed travel advances and trip reports.
• Assisted in the preparation of payroll wire transfer payment documents and automated payroll files for submission to the local banks.
• Assisted in the submission of wire transfers
Human Resources and Administrative Assistant
Afghanistan Holding Group - Kabul, Afghanistan
November 2015 to September 2016
• Maintained records of employees
• Helped with Recruiting & staffing
• General office work such copying, scanning and filing
• Oversaw the completion of compensation and benefit documentation
• Scanned, uploaded and reviewed all employee information required into the HRIS system
• Coordinated and planned company functions
• Set up conferences and meetings
• Prepared reports for audits
• Answered phones and greeted visitors
• Scheduled appointments and maintained calendars
• Prepared communications, such as memos, emails, invoices, reports and other correspondence
• Created and maintained filing systems, both electronic and physical Administrative Assistant
Afghan Women Professional Education Institute
January 2014 to September 2015
• Kept inventory of office supplies and ordered new materials as needed
• Maintained files
• Welcomed visitors
• Answered phone calls
• Ensured the office runs smoothly
• Scheduled meetings and sent meeting invites to attendees Customer Service Representative
Etisalat Afghanistan - Kabul, Afghanistan
January 2011 to December 2013
• Contacted customers to discuss Etisalat Afghanistan’s new services.
• Spoke to customers about new charges.
• Handled customer complaints.
• Maintained customer records by updating their account information.
• Recommended potential products and services to suit a customer’s needs.
• Advised and served customers regarding new internet packages
• Promoted a new products and services
• Handled customer returns
Education
Bachelor in Business Administration
American University of Afghanistan - Kabul, AF
2018
Diploma in Business Administration
Afghanistan Technical & Vocational Institute - Kabul, AF 2013
Diploma in Information Technology
Afghan Women Professional Education Institute - Kabul, AF 2011
Baccalaureate in General Studies
Rukhshana High School - Kabul, AF
2008
Skills
• Operating Systems
• Microsoft Windows and DOS,
• Internet Service Accelerator Server
• Odoo Accounting System
• QuickBooks- Accounting System
• Abacus Accounting System
• Zoho Books Accounting System
• OpenERP
• Microsoft Office Programs such as Ms Word, Excel, Access, Powerpoint
• Tax Experience
• General Ledger Accounting
• Journal Entries
• Auditing
• Financial Analysis
• Account analysis
• Bank Reconciliation
• Account Reconciliation
• Financial Services
• Human resources
• Bill.com (Less than 1 year)
• Any Bill
Languages
• English - Fluent
• Dari - Expert
• Farsi - Expert
• Pashto - Fluent
• Urdu - Fluent
Awards
President’s High Honors Award
October 2014
From American University of Afghanistan
President’s High Honors Award
November 2017
From American University of Afghanistan
President’s Honors Award
May 2016
From American University of Afghanistan
Problem Solver Award
January 2018
From Afghanistan Holding Group
Award for Best Business Plan
November 2011
From Silk Road Solutions, USAID project
Certifications and Licenses
Colloquium in Accounting Training funded by Deloitte, conducted by Advanced Accounting, LLC N.Y., N.Y. USA
July 2018 to Present
Project Management Training funded by USAID and conducted by Afghanistan Financial Services
April 2013 to Present
Enterprise Resource planning Trainings funded by USAID and conducted by Cresco Soultion
July 2013 to Present
Entrepreneurship Training funded by USAID, conducted by Silk Road Solutions November 2011 to Present
Art of Leadership Training funded by USAID, conducted by Silk Road Solutions December 2011 to Present
ISO Training funded by USAID, conducted by Hexa Corps February 2017 to Present
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