Angela S. Gould
Residence/ Versailles, KY
Mobile: 502-***-****)
Email Address: **************@*****.***
RESUME OBJECTIVE
Seeking a position with a fast-paced organization so I can apply my excellent organizational skills and detail oriented talents that can be utilized in performing various tasks to reduce the workload on company executives. Adaptable personality, team player and willingness to assist at the highest degree.
EDUCATION
Franklin County High School- (1995) Diploma
CORE COMPETENCIES
Personnel (KHRIS)
Payroll and Timekeeping (SAP & KHRIS)
Audit, Budget, Accounting and Record Keeping
Monitor expenditures on contracts and contract payments
EMARS- Check writer files, GAX, JP Morgan Wire Transfers, TE’s, TP’s, PRC’s, MD’s
First Steps Program and Provider Enrollment Phase 1 Coordinator
20 yrs. of Administrative work for company executives
PROFESSIONAL EXPERIENCE
FIRST STEPS August 2018 to Present
CHFS/Department for Public Health
Provider Enrollment Coordinator/ (Admin Spec. III)
Point of contact for Phase 1 enrollment process for all First Steps providers. Providing professional support to POE’s in the region, providers and First Steps agencies regarding the enrollment process. The different types of enrollment are: Brand New Agency, New to Existing Agency, Agency to Agency Transfers, Agency to Independent Transfers, Adding Point of Entry staff, Adding Admins and Billing Staff. Explain the credentialing and degree needed for the discipline of interest (KRS 200.654 (13) to become a First Steps provider or POE staff. Emailing all correspondence with forms to providers including background check information. After the paperwork is submitted to our office it is extensively reviewed for accuracy and completeness. Communicate with providers and agencies regarding any incomplete packets. The review process consists of: review of background checks for no reportable incidents, current license with the Kentucky Professional Standards Board, NPI with the correct taxonomy and review of all financial documents that names, addresses and banking info is filled out correctly to be entered in the billing system. All packets are filed and monitored until all proper documentation is received for processing. Correspond with FS agencies regarding the status of their provider’s packets and communicate regarding any additional information that is needed. Once the packets are complete then they are ready for the Adobe trainings.
Enter all new providers in the Adobe system. Schedule and monitor online modules trainings in Adobe. Ensure that each provider meets the deadline for completion of Adobe training within 60 days of the scheduled date. Communicate by email all pertinent information regarding the Adobe log in and password information. Assist with training technical issues in the system and reset passwords as needed. Report any providers that are not in compliance with the completion of online training modules by the required deadline. The provider will receive a Null and Void email regarding their packet since they did not complete the required trainings. Once the provider complete the required trainings they will send me their certificates of completion requesting to be signed up for the next available F2F Orientation here in the SLA office.
Schedule and monitor F2F Orientation in Adobe. Ensure that each provider attends F2F Orientation. If a provider is going to be absent from the orientation they are required to contact the State Lead Agency of their absence and reschedule training if approved by supervisor. Any provider who does not attend and does not contact the SLA office regarding their absence will receive a Null and Void email. Ensure that all F2F documents are received within thirty days of the scheduled F2F Orientation date or Null and Void after that point as well.
Process travel reimbursement payments in the CATS system for parents transporting their children for services.
Monitor the FS provider enrollment box daily. Answer all enrollment questions
Maintain records and files of activities in the First Steps Program. Update any new information as it is received.
Implement and maintain an electronic system of tracking data for the TOTS system for provider activities.
DCBS Commissioners Office August 2016
CHFS/Department for Community Based Services
Executive Secretary to the Commissioner (non merit)
Assist the Commissioner with special projects for the Department, Cabinet or Governor’s Office.
Maintain the Commissioners calendar for appointments daily.
Analyze, review and distribute all incoming and outgoing correspondence for the Department.
(Emails, letters, memos, reports)
Make all travel arrangements for the office.
(Hotel booking, conference registrations, airline tickets etc.)
Screen all incoming calls and assist visitors with appointments.
Maintain all electronic and paper copies of confidential investigations or cases in the Department.
Order supplies for the office.
Schedule and set up meetings with the Commissioner. Prepare documents for each meeting.
Monitor and schedule conference room reservations.
Provide direct executive secretarial support to all executives and the service region for anything that is needed.
Review timesheets for accuracy and enter time in KHRIS.
Prepare all incoming documents for the Commissioners signature including letters, contracts, personnel and other financial documents. Track all documents that are time sensitive with deadlines.
Maintain all of the staff’s personnel files within the Commissioner’s office. Ensure that all forms are updated each year for staff and assist with the process of any personnel actions.
Monitor and track all the evaluations for the Commissioner’s office.
Division of Administration and Financial Management September 2010
CHFS/ Department for Community Based Services
Administrative Specialist III
Process and approve daily budget check writer files in EMARS. These payments are for TANIF,
CHILDCARE and TWIST payments for DCBS.
Process JP Morgan wire transfer to finance for approval and process MD document in EMARS.
Statewide RMS Coordinator for DCBS for two federally approved monthly Random Moment Sampling. Prepare Budget reports for budget staff with statistical reports showing a breakdown of percentages by coordinators and regions per program area. Prepare all RMS documents from field staff, compile all personnel lists and perform hits monthly for Family Support and Protection Permanency workers. Review all documents for the correct RMS codes and input codes into a formula based spreadsheet in excel to generate all the reports needed.
AACRTS Coordinator- Audit and monitor all cost reports, financial statements and time study reports. Process all AACRTS audit extensions. Setup and assist with AACRTS training.
Process payroll in KHRIS for 70 employees. I handled all schedule changes, monitor time and attendance and run payroll reports as needed.
Personnel Liaison for the Division. Process and track all personnel actions and evaluations.
Process all medical invoices in the Service Region. (Court ordered drug screens, Psychological Assessments, Counseling sessions) Audit all invoices for accounting errors. Audit all invoices for accuracy. Complete all funding and accounting information for payment. Correspond with vendors regarding payment and billing issues.
Division of Audits February 2007
Kentucky Transportation Cabinet
Administrative Specialist III
Process all (TE’s and TP’s) travel authorizations and travel reimbursements in EMARS.
Process PRC’s in EMARS for bill payments.
Process and Monitor IFTA Audit billings for the IFTA branch.
Process attorney collection billings, lien notices and proof of claims for bankruptcies.
Report delinquent accounts to the Credit Bureau.
Prepare monthly and annual accounting statistical reports for the Division Director regarding audits completed.
Oversee and monitor the work of an employee. Monitor the work and progress of each assignment and report the employee’s performance to the supervisor.
Division of MR June 2005
CHFS/Department for MHMR
Administrative Specialist III
Provide administrative and program support to the Division Director, Assistant Director and Division staff regarding Plan and Budget, Contracting, Travel, Personnel and Training.
Monitor, approve and submit payments for all contracts and bills for the Division including gathering, preparing budgets, ensuring accuracy and processing through the proper channels to make payments for goods and services for the Division through EMARS.I also researched expenditures on MR contracts to ensure that all allocations are accessed to the proper funding. Ensuring the paperwork is coded to the proper funding source.
Process payroll for 50 employees
Prepare and process all personnel actions for the Division.
Process all travel vouchers in the Department.
Handle all open records requests in the Division and correspond with legal staff as needed.
MHMR Commissioners Office November 2004
CHFS/Department for MHMR
Administrative Specialist III
Monitor and track all grants in the Department. Setup meetings with supervisors to go over the new grants in the Department.
Provides direct professional support the Commissioner’s office. Review and edit all cabinet level projects.
Compile and prepare various financial reports.
Plan and coordinate all In and Out of State travel for the Department.
Process payroll for the Commissioner’s office.
Maintain various schedules for the office staff.
Schedule conference rooms for the Department.
Serve as back up KLR system entry during the Legislative Session.
Workers Compensation Branch July 2001
Personnel Cabinet/ Division of Employee Benefits
Administrative Specialist II to Administrative Specialist III
Process all Workers Compensation bills for the State of Kentucky. Assign data to a large amount of medical bills, reports and correspondence for processing. Ensure that all paperwork is accurate and complete. Copy for our files and send to the third party administrator for processing of payments daily.
Answer questions regarding the submission of WC bills and explain the process.
Carry Concealed Deadly Weapons Section November 2000
Kentucky State Police/ Records Branch
Data Entry Operator III
Process background checks on CCDW licenses. Ensure that applicants meet the qualifications.
Enter CCDW applications in the database. Scan and crop applicant’s photos for their CCDW license. Print all licenses and send to all the KSP county offices across the state.
Update license renewals in the database.
Elizabeth Arden Section May 2000
Elder Beerman / Cosmetics Section
Section Supervisor
Supervise 4 employees and oversee daily operations.
Provide new employee training.
Process inventory for the section.
Assist customers with product inventory.
Promote monthly projects to meet our sales quota.
Attend monthly supervisors meetings to go over our sales goals and what we accomplished for the month.
Funeral Directors Association June 1998
Frankfort Office
Executive Secretary
Coordinated the Annual Funeral Directors convention. Reserving hotel rooms, vendor space, catering etc.
Designed the convention booklets with graphics etc. Assisted with registration at the events and anything that needed to be taken care of.
Assist the Director and Controller with any with all outgoing correspondence and edit statistical reports.
Maintain the financial database for premiums on burial accounts.
Order supplies for the agency and Funeral Directors in the state.
Type up all death notices for the State of Kentucky to send to funeral directors.
Dr. Skaffs Office Sept 1996
Pediatric Dental Office
Office Manager/Dental Assistant
Assist the dentist chairside with all dental procedures.
Perform and develop x-rays for the office.
Patient billing and filing Insurance claims. Processing payments for the office.
Record keeping and scheduling office visits.
Answered the phones when available.
Eye Care for Kentucky May 1994
Opticians Office
Optician Assistant
Check in all patients and monitor the daily schedule.
Take patients back and check eye glasses of patients on a lensometer to verify the correct prescription before the patient sees the Optometrist.
Handle eye glass sales, performing measurements, applying discounts, billing and payment transactions.
Perform contact fittings for new patients. Explaining the process and how to maintain your contact lenses with proper care.
Maintain all patients’ records.
Run daily financial reports for the sales for the day.
Adjust and fix glasses for patients.
REFERENCES
Ariane Shouse
Previous Supervisor
Sheree Combs
Previous Co-Worker
Adria Johnson (Previous DCBS Commissioner)
Previous Supervisor
Calvonia Radford
Previous Supervisor