Customer Service Sales Associate
Resume:
Joseane Rodrigues
** ********* ****** ****** ** 02116 Cell: 857-***-**** Email:************@*****.***
Professional Summary:
A dedicated and energized team player who goes above and beyond basic administrative tasks and can take on multiple projects at once to maximize a work day’s efficiency. Excellent work ethic and strength in boosting company’s morale. Hard working woman, who is committed to approaching every task with passion and attention to detail. Highly organized and detail-oriented with more than 5 years experience in customer service, maintaining a work-school balance, while effectively communicating with administrative support, senior executives, and coworkers.
Skills
●Understands and Speaks: Cape
Verdean Creole
●Excellent Customer Service and
Communication Skills
● Skilled in Reading/Understanding Peoples
needs
●Basic knowledge of Microsoft Word, Excel
and PowerPoint
●Dedicated Hard Worker
●Fast Learner
●Passionate with doing the best I possibly can
Work Experience
Walgreens manager, Boston Ma 2021- current
●Accomplishes department objectives by managing staff; planning and evaluating department activities.
●Ensures a safe, secure, and legal work environment.
●Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
●Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
●Contributes to team effort by accomplishing related results as needed
Roche brother cashier, Boston MA 2019-2020
●Provides a positive customer experience with fair, friendly, and courteous service.
●Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
●Resolves customer issues and answers questions.
●Bags purchases if needed.
●Processes return transactions.
●Maintains checkout operations by following policies and procedures and reporting needed changes.
●Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
●Contributes to team effort by accomplishing related results as needed.
Expressions sales associate, Boston MA 2018-1019
●greeting customers
●identifying their needs
● making suggestions and keeping records
●stocking shelves
●keeping the premises clean
Primark cashier, Boston MA 2017-2018
●Provides a positive customer experience with fair, friendly, and courteous service.
●Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
●Resolves customer issues and answers questions.
●Bags purchases if needed.
●Processes return transactions.
●Maintains checkout operations by following policies and procedures and reporting needed changes.
●Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
●Contributes to team effort by accomplishing related results as needed.
Education
High school diploma 2020
Contact this candidate