Rhonda G. Robertson
************@*****.***
Professional Highlights
Conscientious, diligent, detail oriented, creative problem solver & excellent communication. Handle confidential information with discretion, perform diverse responsibilities simultaneously. Proficient, trainable and transferable skills.
Technical Skills
Windows & MAC Platforms; MS Office (Word, Excel, PowerPoint, Publisher, Sharepoint); Google docs/slides and desktop publishing (Canva, Procreate, Adobe Illustrator & Pages,).
Current Employment
Flowserve Corporation Irving, TX 11/2005 to present
Support management, auditors, and account teams on site and virtually to fulfill diverse projects and deadlines related to International, Domestic and Federal tax business. Administrative management of various systems for payment approvals, expense reporting, meeting coordination, and presentation/reference guides. Special assignments:
> Maintain residency certification, state annual reports, W8 and W9 data compliance.
> Facilitate all correspondence and audit of Boycott Questionnaire for international integrity and compliance. Complete IRS form received Forms (repair study, intercompany service agreements.
> Dept. Records retention coordinator; MDM for W9s, Vendor Tax Docs for W8s,
> Quarterly reports for historical exchange rates; Maintaining data for corporate entity website; International VAT project- (receive qualifying expense receipts from corporate/international travelers in order to obtain reimbursements from countries)
> Create/design awards, video and milestone recognition presentations for special department occasions
Previous History
Career Planning/Placement Specialist, Cedar Valley College, Lancaster, TX Summer 2005
> Liaison to the local business community regarding student employment opportunities, on campus recruitment, job postings and career fairs.
Staffing Specialist, Manpower Inc., Denver, CO & Dallas, TX 12/2000 to 1/2005
> Delivered high quality service to customers and temporary clients by matching skills to customer needs, developed and retained business by providing outstanding customer service, and performed key administrative support for the overall mission of quality and service.
Publications Coordinator, Apartment Association of Metro Denver, Denver, CO 6/1999 to 3/2000
> Directed all creative design, editing, photography and layout for industry trade magazine, membership directory and marketing materials. Managed advertising and increased sales by 35% in 8 months. Developed promotional opportunities by compiling information from event planning teams, networking and research.
Administrative Support Center Representative, IBM/ Manpower, Denver, CO 4/1998 to 5/1999
> Responsible for supporting 500+ members of IBM’s worldwide mobile community with administrative, graphic and technical support. Assisted on special proposal management team for $1.3 billion company. Became dedicated admin assistant to 2 VP’s and worked as Area Service Assistant for Denver Metro Area Manpower offices while going to attending Colorado Institute of Art.
Sales Assistant, KHKS 106.1 KISS FM, Dallas, TX 8/1995 to 2/1998
> Prepared sponsorship proposals and packages for clients which included on-air personality endorsements, promotional incentives and onsite station presence. Provided market analysis to clients for advertising budgets through competitive sales visuals. Copy writing commercials, air checking and transcribing radio spots for production.
Production Coordinator, Stonebriar Communication Inc., Plano, TX 1994-1995
> Facilitated outside client bids and sales meetings for SCI, a division of JC Penney Co. Responsibilities included coordinating media submissions from companies with training, promotional and informational video needs. Promoted a syndicated TV show by setting up local b-roll shoots, interviews, researching show topics, obtaining footage and distributing final shows to regional TV stations for air.
Activities/Honors
> Registration Team Volunteer Coordinator for Susan G. Komen Race for the Cure on behalf of Flowserve Corporation (2017) – created pre-registration event to increase employee participation and friendly competition; maintaining team data and packet distribution.
> Dallas Cowboys Kickoff Luncheon Volunteer (2017)-meet, greet and one on one fundraising activity for Happy Hill Farm on behalf of Courage House, sponsored by Flowserve at Happy Hill Farm
> Diversity & Inclusion family day volunteer (2016)-Children’s creative arts room -activity team member
> North Texas Food Bank Holiday Volunteer (2014-2016), sort and box food items for disadvantaged families during Thanksgiving
> Mission Arlington Christmas Store Volunteer (2011-2013), shopping with disadvantaged families during the Christmas by assisting them with toy selections by age.
> Dallas Designing Dreams Volunteer (2007-present) have volunteered in various capacities, as YoungStars Art Coordinator (2010), art show coordinator, set up/breakdown at studio events
> Cub Scouts Pack 126 Parent Volunteer/Den Leader (2010-2012) lead weekly meetings with 8-10 Webelos and Cub Scouts to lead them in earning badges by completing Boy Scouts of America requirements/ assisted with camping trips, coordinated awards programs, Christmas events and field trips.
> Sole proprietor GraphitiGreetings, (formerly Promotions Etcetera) & Freelance Artist/Graphic Designer (1995-present), complete various special projects for souvenir booklets, employee special milestones, ad sales and design,
> Board Member SpiritFood-nonprofit (1997-1999) served as contributing writer & artist for the newsletter and fundraiser (97-99),
> Portfolio Par Excellence recipient (Colorado Institute of Art ’99), Most Outstanding Art Student (Cedar Valley College ’88),
> Dallas Furniture Bank “Chair-ity Friendraiser” local artist participant (’06) donated art to be displayed and sold at North Park Center. Fundraiser for Dallas Furniture Bank.
> Artist vendor at various community events throughout Dallas metro area/ displaying exclusive art work on canvas & printed cards (2004-2006)
Workplace Training & Awards
Diversity & Inclusion ● Equal Opportunity & Respect in the Workplace ● Workplace Harassment Awareness and Prevention ● Safety and Health in Office Environment ● Records Management ● Code of Business Conduct ● Intercultural Business Etiquette ● Effective Communication ● Achieving Goals through Perseverance and Resilience ● Getting Results without Direct Authority ● Global Anti-Bribery & Corruption ● CPR – AED ● Spirit of Flowserve Collaboration, Commitment & Distinguished Awards (2008 - 2016)
Education
Art Institute of Colorado AA Graphic Design June 1999-Alpha Beta Kappa (academic honors)
University of North Texas Bachelor Applied Arts & Science May 1994
Cedar Valley JC, Lancaster, TX Fine Arts Program 1987-1989