Customer Service Delivery Driver

**:** *

Starlyn _Abreu Rodrigu

Whitehall, PA 18052 484-***-**** ******************@*****.***

Professional Summary

People-oriented Delivery Truck Driver with commitment to local community and businesses.

Knowledgeable in modern delivery technologies and strong customer service skills. Proven record

of expanding product placement by establishing exceptional relationships with store managers.

Punctual Delivery Driver possessing current Class B CDL and clean driving record. Safety-conscious

and proactive in inspecting and maintaining vehicles. Focused on maintaining accurate delivery

records, recording tracking information and completing driver log and truck performance forms.

Skills

Vehicle Inspection

DOT Requirements

Traffic Laws and Regulations

Equipment Inspection

Liftgate Operation

Inspecting Goods

Ability to Lift 290 Pounds

Customer Relationships

GPS and Route Planning

Freight Loading

Delivery and Shipment Records e Heavy Machinery Operation

Vehicle Safety and Maintenance © Safe Driving

Delivery Verification ¢ Computer programs

Route Development ¢ Customer Needs

Team Goals

Work History

Pilot Freight Services 01/2020 to 05/2022

Delivery Drivers — Allentown, PA

© Lifted and carried packages weighing up to [Number] pounds.

* Completed on-time deliveries by choosing best and most efficient routes.

Delivered packages to customer doorsteps and business offices.

Loaded truck and properly secured items to prevent damage for deliveries.

Communicated customer complaints, requests and feedback to company management for

swift resolution.

Completed rush deliveries on tight timetables to satisfy customer needs.

Kept warehouse and associated outside areas neat and clean.

Assisted driver with product or package deliveries to residential and commercial locations.

Displayed very good communication and customer service skills.

Mapped out locations using GPS applications.

Moved items onto truck using equipment such as forklifts.

Transported products with electric pallet jack to prepare for shipping.

Delivered products to correct dock area and shrink-wrapped palletized orders.

Offered every customer outstanding service, promoting high satisfaction and cementing

loyalty.

Operated with safety and skill to avoid accidents and delays.

Inspected vehicle before and after every trip and conducted minor repairs.

Maintained safe driving record by observing road rules, remaining cautious and alert in

unfamiliar areas and keeping control of vehicle.

© Optimized routes to maximize efficiency and scheduled service stops.

Inmar, Inc 07/2019 to 12/2019

Scanner - Breinigsville, PA

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