Yarisa DeLeon
Newark, NJ *****
************@*****.***
Authorized to work in the US for any employer
Hospice Of New Jersey - Bloomfield, NJ
December 2017 to September 2021
Process new incoming referrals
Provide information to families/agency referring patients Verify Insurance
Enter referrals into system
Submit Monthly audits
Submit insurance authorization requests
Communication Operator
University Hospital - Newark, NJ
February 2015 to July 2017
• Answer a high volume of incoming and in-house calls to University Hospital’s main phone lines
• Direct and connect calls to various departments and administrative areas.
• Monitor various alarms, acknowledge safety and maintenance messages, contact appropriate personnel for abnormal conditions
• Provide overhead pages for emergency codes (Code Blue, Code Red, Dr. Bandaid, etc) and notification of disasters.
• Activate pagers for physicians, students, employees, and administration.
• Perform other related duties as assigned.
House Manager
Homeless Solutions Inc. - Morristown, NJ
April 2003 to December 2008
Completed telephone screenings and intakes for residents coming into the shelter
• Supervised residents in the shelter
• Provided transportation for residents
• Dispensed medication
• Conducted alcohol and drug testing
• Helped out Volunteer Coordinator with donations and meals Education
Diploma in Business administration
Essex County Vocational Highschool - Newark, NJ
1995 to 1999
Skills
• computer, switchboard, fax, copier, word, some excel and outlook (8 years)
• Scheduling
• Data Entry
• Spanish
• Microsoft Office
• Hospice Care
• Multi-line Phone Systems
• Medical Office Experience
• Insurance Verification
• Hospital Experience
• Order Entry
Certifications and Licenses
Bilingual certification
Present
BLS/CPR
September 2019 to September 2020
Additional Information
SKILLS PROFILE
• Bilingual Fluent in Spanish
• Typing skills 45 wpm
• Good filing and organizational skills
• Experience in handling confidential paperwork
• Ability to take accurate phone messages and deliver messages promptly
• Good customer-relations background
• Ability to operate a computer and multiple phone lines
• SALARY REQUIREMENTS 50-55k