MCJARED ELGUERRA LIAD

#**- ** ** ***** ***********, Dominga Street, Nagkaisang-Nayon,

Novaliches, Quezon City

(091*-***-****

adq30r@r.postjobfree.com

Professional Goal

I am keen to obtain valuable experience in customer support and climb the corporate ladder through honest and hard work. Work Experience

Key Skills

Customer Service Representative

• MS Office proficiency specifically

in creating labels, tracking

changes, & comparing and

merging documents.

Optum 08 Oct 2022 – 22 Apr 2022

- Furnishing members and health care practitioners with details regarding members’ benefits. Granting pre-authorizations for medical treatment, if covered.

- Advising members of outstanding payments and providing extant and prospective members with the details of network providers.

• Extensive knowledge in

negotiation and conflict solutions.

• Organization and attention to

detail.

• Proven leader of multicultural

work teams.

• Good time management and

ability to prioritize tasks and

remain calm under pressure.

Ecclesiastical Experience

Volunteer Full-time Missionary

The Church of Jesus Christ of Latter-day Saints

Philippines Urdaneta Mission 23 Sep 2018 - 23 Sep 2020

- Taught and interacted with a mixed group of people, ministering to local families and individuals in Pangasinan with faith-promoting message and volunteer service.

- Served in the leadership committee, lead, and organized trainings on proselyting activities in multiple District meeting & Zone conferences.

- Performed several new missionary trainings for people of different cultures

- Prepared work progress reports in coordination with members of the Urdaneta City, Pangasinan.

Leadership Positions Held:

Assistant to the Mission President 29 Jun 2020 - 31 Aug 2020

- Supervised various affairs in the mission to aid local and foreign missionaries become effective in missionary work.

- Conducted teaching trainings involving large group of missionaries. Zone Leader 20 Mar 2020 - 21 Apr 2020

- Provided direction, instruction, and guidance to a team of missionaries within the Urdaneta Zone.

- Arranged travels for missionaries in Urdaneta City. District Leader and Supply Manager 27 Mar 2019 - 26 Feb 2020

- Coordinated and validated of hardware installs and removals.

- Monitored and tracked inventory to project purchasing needs.

- Coordinated activities with technicians, Program Manager, and other clients. Seminar/Training Attended

Vehicle Coordinator Seminar & Smartphone Coordinator Seminar The Church of Jesus Christ of Latter-day Saints

Urdaneta City, Pangasinan

9 June 2020

Character Reference

Richard Ocampo Espinosa

Mission President

Managing Director-Luzon Rise at Rebuild Foundation International Inc.

+639*********

Jonathon Sapati Seve

Key Account Manager in AWF Limited in New Zealand

+641********

Joshua B. Adduru

Church Ward Bishop

General Manager, PACE Electro Systems, Inc.

+639*********, +639*********

Academic History

BS Major in Marketing and Management

National University June 2020 - 2021

Senior High School: Restaurant and Bar Operation

STI College March 2016 - April 2018

BS Business Administration

Brigham Young University January 2021 - Present

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