Customer Service Medical Assistant

GWEN SAYLER

**** *. ******* **; Spokane, WA, Spokane, WA 99205

Ph: 208-***-****

*********@*****.***

PROFESSIONAL SUMMARY:

An excellent team player, I will use my 10+ years of customer service experience to ensure optimum

customer satisfaction. Also, I will work diligently to perform my duties with minimal supervision and will

always help fellow members of the team whenever needed. I am a quick learner as well as a reliable

employee.

SKILLS:

● Strongly Dependable ● Reliable

● Detailed Oriented ● Excellent Customer Service Skills

● Hard-Working ● Excellent Team Player

● Gets Along with Everyone

EXPERIENCE:

Banner Bank Jan 2022-Mar 2022

Spokane, WA

● Provided money transactions.

● Recommended services and offers.

● Provided excellent customer service.

● Assured accuracy of large deposits of money in the vault with supervisor.

Cashier Winco Foods, Inc Aug 2020-Jan 2022

Spokane, WA

● Provided excellent customer service.

● Handled money transactions.

● Kept register area cleaned and stocked.

Medical Assistant Instructor/Externship Coordinator Mar 2014 May 2020

Carrington College Spokane Valley, WA

● Taught Medical Assisting coursework to classroom sizes of 20 or more students.

● Worked diligently to observe each student’s lab check offs.

● Taught coursework such as: EKGs, Phlebotomy, Injections, and Aseptic/Sterile

Technique.

● Coordinated Medical internships in a timely manner for students to complete their

coursework. Was responsible for placing 15 or more students every 6 weeks.

● Collected and delivered paperwork involved with student internship rotations. Have

coordinated with multiple medical onboarding platforms.

● Handled any student/ internship site problems that arose and provided solutions in a

timely manner.

● Completed reports for both Campus Director and Medical Assisting Program Director.

Medical Assistant Dec 2008 Feb 2014

Spectrum Healthcare Resources FAFB, WA

● Greeted/ Roomed patients in a timely manner.

● Obtained patients vitals/patient history for the Provider.

● Set-up/Assisted exams/procedures with the Provider.

● Conducted EKG’s as well as Ear Lavages.

● Educated patients with medications/procedures

● Callbacks

EDUCATION:

Associate of Arts: Health Studies March 2016

Carrington College Spokane Valley, WA

Certificate: Medical Assisting Program March 2004

Carrington College Spokane Valley, WA

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