Educational Consultant Customer Service
Resume:
Brooklyn New York *****
Email: ********@*****.***
Jennifer Haynes
Objective
To obtain a position as a cook within a company where I can utilize my skills and experiences.
Experience
8/2014 – 1/2015 Nathan’s Restaurant/LIR Management New York, NY
Manager/Cashier
Manage staff of 4.
Cashier transactions for customer.
3/2007 – 4/2013 Spanish Speaking Elderly Council/RAICES Brooklyn, NY
Assistant Cook
Prepare, cook and serve food.
Engage in food preparation for meal service and clean up.
Maintain safe handling and proper temperature of prepared food.
Packaging and delivery of meals to Satellite and homebound.
Food ordering via computer
Maintain food usage records and assist in monthly physical inventory.
Attended training as requested by Director.
Attended workshops on food safety and protection.
Perform any other duties as needed.
3/1998 – 3/2007 Les Restaurant Brooklyn, NY
Assistant Manager/Cashier/Waitress/Cook
Supervise staff of 6 to ensure operational procedures were observed.
Prepared and processed payroll for staff weekly.
Ordering of kitchen merchandise as asnd condiments and process payment.
Open and balance cash register daily.
Process customer cash transaction
Resolved customer complaints and concerns.
Organize and maintain inventory of kitchen merchandise.
Performed all sorts of food preparation for food recipes.
Prepared meals to customer’s specification to achieve customer satisfaction to avoid and resolve conflict resolution with customers.
Prepare written reports of incidents.
Education
May 2005 Career Educational Consultant Inc. Brooklyn, NY
Customer Service Retail Training
3/2002 - 4/2003 Medgar Everett College Brooklyn, NY
Certification and Poise for Success
Computer Literacy
1/1986 – 9/1989 Lower Eastside Preparatory High School New York, NY
Home Economics
Certifications
Qualified Certification of Food Protection
Certificate of Pest Control
References furnished upon request.
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