Customer Service Contact Details
Resume:
Personal Information
Name Raymond Matthews
Postal Address 2 Beech Place
Port Elizabeth
South Africa
6001
Contact Details 073-***-****(Cell)
E-Mail ***************@*****.***
Language
Speak
Read
Write
English
Excellent
Excellent
Excellent
Afrikaans
Excellent
Excellent
Excellent
Personal Character
To bring my strong sense of dedication, motivation, and responsibility to your company, and to utilize my expertise and qualifications obtained through working hard.
Secondary Education
Qualification:
Institution: Type:
Date:
Grade 12
Morester S.S.S Full Time
1996
Educational Qualifications
Qualification:
Institution: Type:
Durations:
Certificate in
Varsity College Full Time
03/2017 – 06/2017
Supply Chain and
Logistics Management
Certificate MS Excel
Addskills Training Full Time
01/2017
Intermediate
College
Certificate Store Keeping and Stock Control
Damelin College Full time
03/2015 –07/2015
Skills
••Microsoft Word (10+ years) • •Problem solving skills • •Microsoft Excel (4 years) • •Quick critical thinking and
••Microsoft Outlook (10+ years) problem solving abilities
••Data Capturing (10+ years) • •Decision making skills
••Stock taking (10+ years) • Excellent customer service and
••Stock Control (10+ years) client relations skills
••Stock Management (10+ years) • Good collaboration and team
••Communication skills work abilities, Measure KPI's
Employment History
Position: Operations Controller/Dispatch Clerk at Coega Fruit Terminal Period: July 2021 – Present
Skills & Duties:
Planning, Assist Dispatch department
Uploading supporting documents, monitoring outstanding info for reporting to Operations
Managers
Coordinating transport providers to ensure prompt and proper movement of shipments.
Reviewing purchase orders and shipping documents to ensure accuracy
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Managing distribution and shipment budgets
Ensuring that the quality of all Services provided meets the required standards.
Developing processes that makes the supply chain more efficient and organized.
Responding to customer inquiries and referring clients to the proper channels.
Managing staff of 11 on nightshift.
Measure KPI’s and implement ERP's
Company: Self Employed
Position: Sales representative for Orango
Period: 2017 – 2021 Skills & Duties:
•Selling and Promoting Coffee and
•Tea Beverages (Weight loss supplements)
•Petty Cash
Reasons for leaving: Covid 19 Layoff
Company:
Medical Forum Theatre Day Hospital
Position:
Theatre Stock Controller
Period:
May 2013 – September 2017
Skills & Duties:
•Studying sales records and inventory levels of current stock.
•Handling special orders from customers. Overseeing inventory counts and investigating these reports.
•Checking the supplier documentation against physical items.
•Collating and verifying transactional documentation.
•Stock counts
•Planning
•GRV of invoices, and capture credit notes.
•Processing of purchase orders on SAP.
•Assisting with sending orders created to Suppliers.
•Providing support with project logistics budgets/ costing and obtaining approvals.
•Working closely with Finance department on open invoices.
•Expediting for both local and foreign orders.
•Negotiating with vendors and building positive, lasting relationships with Suppliers.
•Researching new Suppliers, products.
•Loading of Suppliers and completing credit applications.
•Preparing costs comparisons on various projects for orders required to ensure best bid is obtained/ selected.
•Liaise with Stores department to ensure all products arrive in good working condition.
•Handling supplier related queries and late deliveries.
•Execute any other duties as reasonably requested by the management team.
Reasons for Leaving:
Entrepreneurship Endeavor
Company:
Netcare Greenacres Hospital
Position:
Theatre Stock Controller
Period:
January 2009 – May 2017
Skills & Duties:
•Studying sales records and inventory levels of current stock.
•Handling special orders from customers. Overseeing inventory counts and investigating these reports.
•Checking the supplier documentation against physical items.
•Collating and verifying transactional documentation.
•Stock counts
•Planning
Reasons for Leaving:
Headhunted
References:
1.Jessie Naidoo
APLI/ ZTS Operations
Operations Manager
2.Claudette Middlecamp
Medical Forum Theatre Day Hospital
Theatre Unit Manageress
3.Gareth Heuff
Netcare Greenacres Hospital
Pharmacy Manager
Contact this candidate