Medical Billing Customer Service

Rhonda Blanchet

*** ******* ******

Pawcatuck, CT 06379

860-***-**** Home

860-***-**** Cell email: **************@*****.*** Objective: To become member of an energetic collaborative team that will utilize my Ecommerce and Copywriting experience in growing online company. I am seeking a challenging position via remote access and in-person, which will utilize my excellent administrative interpersonal, IT skills, communication and computer program applications knowledge.

April 2010-Present Clad In LLC Westerly, RI

E-commerce Coordinator & Copywriter

• Site management and origination of product description for women’s apparel, shoes, jewelry and accessories from USA and International designers

• Customer Service as primary point of contact for online and brick/mortar customers, answering inquires, fostering relationships, etc.

• Uploading/removal of images and layout placement for e-commerce platform, research background of vendors for bio content and blog topics

• Analytics (Google) Constant Contact, SEO, Shopify, Authorize.net, Shopify, RuniT POS, Cin7 POS, WordPress, Microsoft Office Suite, QuickBooks

• Additional in-depth information regarding duties and responsibilities for online site administration, CRM and planning furnished upon request 2007-2010 Blanchet Farm to Table Pawcatuck, CT

Gardener & Caterer

• Planned, Cultivated, Planted and Harvested all-natural vegetables and fruit for sale to the public

• Advertised, promoted services as caterer utilizing the produce harvested and prepared for customers 2005-2007 Lucia M. Mercurio, LLC New London, CT

Paralegal

• Civil litigation assistant preparing pleadings, research, e-filing with state judiciary, client intakes, scheduling appointments with clients, billing costs, etc.

• Ordering and maintaining inventory of all office supplies

• Telephone follow-up regarding medical billing, property damages, etc. 2002-2005 Good Feet Store/Foot Smart

District Sales Manager

• Hired all staff, implemented training course for new recruits., direct sales with customers - training in Las Vegas, NV

• Accounting, AIR, A/P, payroll, purchasing of equipment & supplies

• Implemented community participation in health fairs at Foxwoods Casino, Senior Centers municipal sponsored health fairs 1999-2002 Foot Health Center Pawcatuck, CT

Office Manager

• Correspondence, maintaining general office procedures in busy physician's office.

• Supervising and scheduling staff, medical billing, A/P, A/R.

• Verifying insurance, assisting doctor with patients, appointment setup. 1996-1999 Shoreline Citizen Advocacy Groton, CT

Coordinator

• Non-profit agency with funding from State of CT facilitating citizens of the 17 shoreline communities to become advocates for citizens with disabilities

• Received company's highest award for excellence after on-site review

• Developed relationship with area churches, groups and organizations to promote program. Heavy travel included as area including participation with State of CT advocacy board and New England Network of Coordinators Proficient with Apple Mac Computer, Windows PC, Smartphone, Education

Loop Junior College and John Hopkins Evening College

• A.A., Business Administration

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