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Switchboard Operator Customer Service

Location:
Johannesburg, Gauteng, South Africa
Posted:
May 16, 2022

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Resume:

ID

840**********

Gender

Female

Residence

*** ***** ******,

Diepkloof Ext,

1862

Nationality

South African

Marital Status

Married

Dependant

Twins

Personal

information

Able to work well under

pressure

Good administration skills

Excellent customer

relationship skills and service

delivery

Work well with people

Proactive and detail

orientated

Able to meet deadlines

Reliable, honest and hard

working

Self-motivated, committed

and able to prioritize

Physically fit, good

communication/ computer

skills

Career Driven

Team Player

Competences

VICTORIA KGASAPANE

I am a hard-working, motivated and enthusiastic Administrative Assistant with a proven track record in business administration and project management. I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple projects and priorities at the same time.

Profile

Office Admin

Pixykorner Studio June 2017 - August 2020

■Welcome guest as soon as they arrived and directing them to the appropriate person and/or office.

■Answering the switchboard, screening and forwarding incoming phone calls

■Take accurate messages if person is not available.

■Update telephone contact list on a regular basis

■Update birthday list and forward to HR department

■Receiving and sorting daily mail/deliveries/couriers

■Ensure that reception area is tidy and presentable

■Provide clients with basic and accurate information in person or via phone

■Receive and distribute all deliveries

■Maintain office security by following safety procedures and controlling access via the reception desk

■Offer coffee/tea to visiting clients

Receptionist/Admin

Barloworld-Equipment, Linbro Park September 2016 - June 2017

■Handling reception area (screening and directing Calls to an appropriate individual/department)

■Attending visitors Receiving, distributing and registering mails to different liaising with courier companies for delivery and collection of and mails Liaise with Security Unit regarding visitors and contractors

■Data Capturing of ATIs around Africa Booking of meeting and boardrooms

■Develop a filing system, Running weekly Attendance and telephone Reports

Experience

Languages

English

Sesotho

Setswana

IsiZulu

Computer Literacy

Excel

MS office

Outlook

PowerPoint

Word

Navision

Proxnet

Proxnet Admin

Skill

Assembly line

experience

IT Administration

assistance

Customer

Service

MRP & Navision

knowledge

Skills

758 Ndaba Street,

Diepkloof Ext,

1862

068-***-****

073-***-****

adq2ut@r.postjobfree.com

Contact

Receptionist

Barloworld Equipment, Sandton August 2016 - September 2016

■Switchboard Operator

■Greet direct and assist visitors

■Redirect calls as appropriate and take adequate messages required

■Handling of persons Messages and Deliveries

■Customer Service

Stores Admin (Westingcorp Power Industry)

Westerncorp Power Industry (WPI) Engineering 2015 - June 20 16

Receptionist in the Engineering (Electrical) Industry

■Responsible for running store efficiently according to ISO2009

■Supervising store staff.

■Receiving stock & Dispatch stock

■Issuing stock for factory

■Assisting outside Branches deliveries and collections stock

■Control vehicle fleet & controlling service of vehicles

■Maintain Security and Alarm System

Receptionist in the Engineering (Electrical)

Industry

Westerncorp Power Industry (WPI) Engineering November 2 010 - November 2015

■Switchboard Operator

■Navision

■Stock Reconciliation

■Client Queries

■Liaison with 2 other branches to ensure that their stock is captured

Cash Desk Controller

Mr. Price Home, city June 2006 - October 2010

■Cashier Assistance

■Cash Controller

■Admin

■Customer service

■Merchandiser

■Reconciliation of regional control accounts with Pastel Dewald or Wayne

Barloworld-Equipment

Linbro Park

011-***-****

Casper Coetzee

Company

012-***-****

082-***-****

Rebecca Morgan

Barloworld Equipment

Sandton

012-****-****

Lerato Mothobi

Mr. Price

011-***-****

Referees



Contact this candidate