Switchboard Operator Customer Service
Resume:
ID
Gender
Female
Residence
Diepkloof Ext,
1862
Nationality
South African
Marital Status
Married
Dependant
Twins
Personal
information
Able to work well under
pressure
Good administration skills
Excellent customer
relationship skills and service
delivery
Work well with people
Proactive and detail
orientated
Able to meet deadlines
Reliable, honest and hard
working
Self-motivated, committed
and able to prioritize
Physically fit, good
communication/ computer
skills
Career Driven
Team Player
Competences
VICTORIA KGASAPANE
I am a hard-working, motivated and enthusiastic Administrative Assistant with a proven track record in business administration and project management. I always strive to achieve the highest standard possible, at any given task and in any situation. I am accustomed to working in a challenging and fast-paced environment, particularly when dealing with multiple projects and priorities at the same time.
Profile
Office Admin
Pixykorner Studio June 2017 - August 2020
■Welcome guest as soon as they arrived and directing them to the appropriate person and/or office.
■Answering the switchboard, screening and forwarding incoming phone calls
■Take accurate messages if person is not available.
■Update telephone contact list on a regular basis
■Update birthday list and forward to HR department
■Receiving and sorting daily mail/deliveries/couriers
■Ensure that reception area is tidy and presentable
■Provide clients with basic and accurate information in person or via phone
■Receive and distribute all deliveries
■Maintain office security by following safety procedures and controlling access via the reception desk
■Offer coffee/tea to visiting clients
Receptionist/Admin
Barloworld-Equipment, Linbro Park September 2016 - June 2017
■Handling reception area (screening and directing Calls to an appropriate individual/department)
■Attending visitors Receiving, distributing and registering mails to different liaising with courier companies for delivery and collection of and mails Liaise with Security Unit regarding visitors and contractors
■Data Capturing of ATIs around Africa Booking of meeting and boardrooms
■Develop a filing system, Running weekly Attendance and telephone Reports
Experience
Languages
English
Sesotho
Setswana
IsiZulu
Computer Literacy
Excel
MS office
Outlook
PowerPoint
Word
Navision
Proxnet
Proxnet Admin
Skill
Assembly line
experience
IT Administration
assistance
Customer
Service
MRP & Navision
knowledge
Skills
758 Ndaba Street,
Diepkloof Ext,
1862
********.*********@*****.***
Contact
Receptionist
Barloworld Equipment, Sandton August 2016 - September 2016
■Switchboard Operator
■Greet direct and assist visitors
■Redirect calls as appropriate and take adequate messages required
■Handling of persons Messages and Deliveries
■Customer Service
Stores Admin (Westingcorp Power Industry)
Westerncorp Power Industry (WPI) Engineering 2015 - June 20 16
Receptionist in the Engineering (Electrical) Industry
■Responsible for running store efficiently according to ISO2009
■Supervising store staff.
■Receiving stock & Dispatch stock
■Issuing stock for factory
■Assisting outside Branches deliveries and collections stock
■Control vehicle fleet & controlling service of vehicles
■Maintain Security and Alarm System
Receptionist in the Engineering (Electrical)
Industry
Westerncorp Power Industry (WPI) Engineering November 2 010 - November 2015
■Switchboard Operator
■Navision
■Stock Reconciliation
■Client Queries
■Liaison with 2 other branches to ensure that their stock is captured
Cash Desk Controller
Mr. Price Home, city June 2006 - October 2010
■Cashier Assistance
■Cash Controller
■Admin
■Customer service
■Merchandiser
■Reconciliation of regional control accounts with Pastel Dewald or Wayne
Barloworld-Equipment
Linbro Park
Casper Coetzee
Company
Rebecca Morgan
Barloworld Equipment
Sandton
Lerato Mothobi
Mr. Price
Referees
Contact this candidate