Customer Service Representative
Resume:
Lamar Damaggio Kelly
Customer service representative
New Port Richey, FL 34653
**********@*****.***
To obtain a stable and long-term position within a company where I am able to utilize and expand my talents and abilities.
Work Experience
Bartender/Server
Sofo - Tampa, FL
May 2021 to February 2022
• Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar and in the restaurant.
• Assisting guests in choosing different beverages
•
Sales Representative
Unlimited lawn care - Buford, GA
March 2019 to June 2021
• identifying and educating prospective customers while supporting existing clients with information
• Acquiring new customers
• Managing customer accounts
• Leading a team of sales rep
• Maintaining consistent sales throughout the month
• serve as the point of contact between a business and its prospects Education
G.E.D Diploma
Gwinnett Technical College
2018
Skills
• Customer Service (5 years)
• Customer Care
• Customer Support
• Call Center (3 years)
• Microsoft Office (1 year)
• Sales
• Sales Management
• Cold Calling
• Software troubleshooting
• Typing
• Warehouse experience
• Forklift
• Order Entry
• Computer Networking
• Pallet jack
• Construction
• Adobe Creative Suite
• Adobe Photoshop
• Adobe InDesign
• Adobe Illustrator
• Graphic design
• Photo editing
• Social media management
• Search engines
• Google Docs
• Driving
• Van driver
• Color theory
• Web design
• Digital marketing
• SEO
• Live chat
• E-commerce
• Management
• Supervising experience
• Retail management
• Cash handling
• Microsoft Access
• Retail sales
• Photography
• Maintenance
• Serving
• Windows
• Project management
• Leadership
• JavaScript
• Analysis skills
• B2B
• Content management
• Adobe After Effects
• Adobe Premiere
• Video editing
• Content creation
• Social media marketing
• Branding
• User Interface (UI)
• Typography
• Layout Design
• Yardi
• OneSite
• Woodworking
• Facebook Advertising
Certifications and Licenses
Microsoft Word
food handler certificate
TIPS
Forklift Certification
Assessments
Sales: Influence & Negotiation — Completed
November 2019
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Completed
Reliability — Completed
December 2019
Tendency to be dependable and come to work
Full results: Completed
Retail Cashier — Proficient
December 2019
Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Proficient
Receptionist — Completed
December 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Retail Customer Service — Completed
December 2019
Comprehending and responding to retail customer needs. Full results: Completed
Sales Skills: Influence & Negotiation — Completed
October 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Customer Focus & Orientation — Familiar
November 2019
Responding to customer situations with sensitivity. Full results: Familiar
Nursing Aide Skills — Familiar
October 2019
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Work style: Conscientiousness — Familiar
December 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Familiar
Work style: Perseverance — Highly Proficient
February 2021
Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence
Full results: Highly Proficient
Customer focus & orientation — Proficient
November 2020
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Familiar
October 2020
Influencing and negotiating with customers
Full results: Familiar
Bartending — Proficient
February 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Advanced attention to detail — Completed
October 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Verbal communication — Familiar
May 2021
Speaking clearly, correctly, and concisely
Full results: Familiar
Workplace safety — Completed
December 2020
Using safe practices at work
Full results: Completed
Scheduling — Completed
November 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed
Manufacturing fit — Completed
November 2021
Measures the traits that are important for success in manufacturing roles Full results: Completed
Delivery driver fit — Familiar
February 2021
Measures the traits that are important for successful delivery drivers Full results: Familiar
Work style: Reliability — Familiar
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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