Flight Attendant Customer Service
Resume:
RAFEEKH TK
************@*****.***
Key Skills Enthusiastic and hardworking flight catering supervisor with over 18 years of
experience in domestic, International and commercial flights. Demonstrated
Crew Management exceptional customer service. Focused on setting high expectations and service
standards. Proven leadership skills that enable crews to overreach high customer
Customer service
service benchmarks and uphold organizational reputations for excellence.
Airline in flight system
Operations Location Preference: UAE, GCC Countries. India
Aviation Security
Education:
Supervision
Diploma in Data Base Management system from center for science and
Problem solving Technology, Government of Kerala
Diploma in office Automation From National Institute -Calicut, Kerala
Decision Making
Diploma in Computerized Telex -Universal college of Engineering, Kerala
Typewriting English from Board of Technical Examination, Kerala
Team Building & Leadership
Pre- Degree from University of Calicut, Kerala
Certificate of Completion of Aviation security Awareness from Emirates
Group Security
On the Job Training program availed facilitating improved art of In- Flight
operational skills and services
Completed Aviation Security Training of Emirates Group Security
Certifications
Work Experience Flight Catering Supervisor - Emirates Flight Catering
Since July 2003 to July 2020 Job Responsibilities
Attended pre-flight meetings to discuss flight details, verified adequate food
supplies and emergency equipment are on board
Experience in flight preparation for Air bus 380, Boeing-777
supervision and management of airport crew
Mentored and developed various crew members while supporting,
motivating and communicating effectively with all flight attendants
Maintained accurate flight attendant records and correspondence after
every flight conducted with junior flight members
Provided customer service to Emirates passengers in accordance with
company procedures
Record of success in maintaining safe cabin environments, accurate
inventories, and clean cabin spaces
Competent Knowledge of Airline In flight system & Operation
Able to work under Critical Situation
Ramp work
Date of Birth: 20th May 1974
Marital Status: Married
Personal Details Languages Known: English, Malayalam & Hindi
Nationality: Indian
Driving License: Holding a valid U.A.E. Driving License- No:1068048
Address: Thonikkadavath House, Vilayur Post, Palakkad district, Kerala-679309, India
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