Draw Blood Data Entry customer service
Resume:
Ashley Jackson
Clinical Aide, Imaging Services - MedStar Health Good Samaritan Hospital
Clinton, MD 20735
******.***********@*****.***
Work Experience
Teacher
Imagine Lincoln Public Charter School - Temple Hills, MD September 2019 to Present
• Prepared and administered subject tests
• Created and prepared lesson plans
• Provided classroom support
• Managed a caseload of students that receive special education services
• Attended parent-teacher meetings
Clinical Aide, Imaging Services
MedStar Health Good Samaritan Hospital - Baltimore, MD January 2019 to Present
• Served as informational resource for patients and families, educating about imaging process and addressing questions and concerns.
• Monitored and managed inventory and supply levels of sterile and non-sterile items, like contrast materials, catheters, films and chemicals to reorder and restock.
• Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
• Obtained client medical history, including medication information, symptoms and allergies. Server
T.G.I Fridays - Towson, MD
February 2015 to October 2018
• Memorized wine stock and appropriate entree pairings, leading to average daily wine sales average
$200, fully 15% higher than company average
• Memorize orders and manage food resources in a 120+ seat restaurant
• Assist in training of 6 new servers, ensuring attention to detail and comprehensive understanding of restaurant methodology and practices
• Implement new menu introduction strategies, increasing customer purchases
• Bussed tables, seated customers, presented menus Phlebotomist
Quest Diagnostics - White Marsh, MD
February 2018 to July 2018
• Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.
• Follow infection-control and safety procedures in carrying out daily phlebotomy functions.
• Prepare blood-collecting equipment, draw blood, and safely store and transport samples.
• Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.
• Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.
Biomedical Research Intern
National Institute of Health - Bethesda, MD
June 2017 to August 2017
• Serve as a hands-on technician performing molecular biology assays, including DNA isolation, DNA sequencing, PCR amplification, protein purification and Western blots.
• Assist with protocol development, design and review; verification and validation of medication safety; recruitment of study participants; administration of informed consents; sample and study document preparation; and data collection, interpretation and analysis.
• Provide accurate statistical analysis of clinical data and prepare thorough reports in accordance with internal guidelines and federal regulations.
• Performs qualitative and/or quantitative research data collection, as requested.
• Obtains research related information as needed from various sources.
• Assists with data management and analysis as needed.
• Communicates effectively with research investigators, staff and collaborators. Education
Bachelor's in Biology
Morgan State University - Baltimore, MD
August 2014 to May 2019
Skills
• CPR (1 year)
• Data entry (5 years)
• Medical terminology (5 years)
• OFFICE MEDICAL (2 years)
• Strong communication skills (10+ years)
• venipuncture (1 year)
• Customer Service (6 years)
• Time Management
• Teaching
• Organizational Skills
• Microsoft Office (10+ years)
• Computer Literacy (10+ years)
• Molecular Biology
• Western Blot
• Qualitative Research
• Microbiology
• Statistics
• Data Analysis
• Statistical Analysis
Additional Information
SKILLS
Radiologic technology Team leadership Venipuncture Data entry Medical terminology Western blot Polymerase Chain Reaction Strong communication skills CPR
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