Payroll Assistant Customer Service

Melanie Tucker

Apopka, FL *****

E-Mail: ***********@*****.***

Skill Summary:

Payroll Administrator adept at managing multiple projects with ease using expert time management methods. Dedicated and resourceful at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Versatile in most work environments and quick learner. 5+ years of experience in Payroll Administration supporting 700-1000+ employees on weekly and bi-weekly payroll basis. Two weeks on the job training and 6+ months completing certified payroll reports.

Reviewed timecards for accurate hours entered and accurate pay rates applied for special pay, overtime, and general payroll time reporting.

Designed and managed upkeep of Excel Spreadsheet for tracking employees with a shift or out of town pay increase applied to their timecard, and followed up to verify accurate rates Proficient in using MS Office Suite (Word, Excel, PowerPoint, Outlook). Skills

Meticulous Attention to Detail

Demonstrate core values in daily interactions

Result-oriented

Strong ability to multi-task

Self-directed

Willingness to continue to learn and take criticism as learning experience Time Management

Self-starter

Resourceful

Ability to represent company in professional capacity Strong problem solver

Dedicated Team player

Highly organized

Proofreading

Support department with all areas of multiple full-cycle payrolls Strong computer skills and working knowledge of Microsoft office Excellent organizational skills and ability to prioritize Ability to adapt well to changing priorities and situations without loss of effectiveness Proven ability to maintain confidentiality, personal integrity and high ethical standards Education

General Education Diploma – Orange County Public Schools, Orlando, FL Experience

● Earth Trades (February 11 2021 to March 2022 Estimating Coordinator / Payroll manager

Overlaying construction plans, requesting quotes for projects, printing plans for supers, use of fieldwork software for workers. Assisting project managers needs. Use of paylocity for payroll. Manual timecard entries on weekly basis for 200 -300 employees. Checking times and adjusting them as needed. Verifying hours for people with zero hours as well as overtime hours. Uploading digital hours.

Securing proper signatures for times and inputting them into Paylocity. Sending out to our corporate company for administration of pay to employees. Payroll Admin Assistant

Tri City Electrical Contractors (March 2018 to April 2020) Started out as a contractor through Robert Half Professionals in March 2018, then converted to full -time in October 2018 to Tri-City.

Verifying hours, manual entry of paper timecards, uploading digital timecards, verifying hours if need be, reviewing all hours with team to correct any errors or hours or pay rate. I enter all hours and review them, make sure they look correct. If not, I call supervisors to make sure my numbers are correct.

Also had 2-5 employees in Georgia for a few months that were manual entries as well. On a team of 4 individuals, handled payroll for over 800 employees in the field paid on a weekly basis, and around 220 office employees paid every two weeks. Mainly responsible for handling payroll for the field employees, managing payroll for 800 employees on average, and processing ECMS, which is electric time sent in by the supervisor. Reviewed timecards and made sure hours were correct and were charged to the correct job with correct department codes.

Checked to make sure the hours balanced, and all overtime was where it should be. Made sure to apply the correct rates to paychecks and collect the correct paperwork for compliance if the employee out a shift or out of town increase. Designed and was responsible for keeping up to date the spreadsheet used to track employees who received a shift or out of town increase

Cross checked the timecard and wage information to make sure correct rates were applied and that the entered hours entered were balanced.

Adjusted the PRO reports and kept in contact with the supervisors, and admins, for questions and overtime approvals.

Used the CGC software system to carry out many daily duties within payroll administration. Entry of manual timecards.

Payroll Assistant

Randall Mechanical, Inc Apopka, FL

September 2016 to December 2017

Payroll Assistant

Assist in putting in hours of work weekly for construction personnel for company between 70 to 1000 employees including three different companies inside this family of companies. Checked to make sure hours matched up with time sheets and that weekly personnel matched week to week.

Manual entry of written timecards.

Knowledge of computer and its various programs, most important Microsoft office Previous Experience in customer service, insurance and bonding and nursing.

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