Administrative Assistant Office Manager
Resume:
Bridget W. Daige
Easton, PA 18040
(H) 914-***-****
*******@***.***
SUMMARY:
Currently fulfilling the role of a household engineer, with responsibilities of managing the care, welfare, and education of two children under 5 years old. Duties include ensuring personal hygiene is conducted, meals are prepared and consumed, household areas are cleansed and maintained, transportation services provided to and from places of education, and facilitates learning development through active play and lesson instruction. Prior experience of 13 years as an office manager for a dental office with many exclusive clients, an administrative assistant for a prestigious realty agency, and a receptionist for a wide range of service providers. KEY QUALIFICATIONS:
o Organization o Accountability o Management o Customer Service o Scheduling o Accounting o Team Work o Passionate o Adaptability PROFILED ACHIEVEMENTS:
Managed all aspects of over 5,000 client’s care for a private dental office; including scheduling, accounts receivable, accounts payable, insurance claims and treatment plans; with many exclusive clients, and gross annual income of over $1,000,000. Instrumental role as an office manager in a startup dental practice, implementing business processes that drove the practice from a startup to a profitable business within an unprecedented 3 years.
Transitioned from an office manager of a high end private dental practice, to an extremely successful household engineer, managing 2 children’s daily lives, and a 4 bedroom 3,000 square foot home.
EXPERIENCE:
Client Management & Relations
Managed client scheduling for 2 primary dentists and 5 associated hygienists by maintaining a continuous workload, utilizing multimedia formats such as telephones, computer programs, and individual mail pieces, resulting in maximizing productivity and profitability. Exemplified customer service by building client relationships that attributed to repeat customers, and word of mouth referrals of new clients, resulting in the transition from start up to profit for the dental practice.
Bridget W. Daige
816 American General DR.
Easton, PA 18040
(H) 914-***-****
*******@***.***
Implemented a marketing campaign to expand cliental, which included launching social media sites, overseeing a website, and coordinating professional organization event attendance, increasing the cliental and service reviews by 75%. Financial & Service
Meticulously maintained financial information consisting of accounts receivable, and accounts payable with daily transactions of up to $10,000 without loss of financial accountability, contributing to the expansion of the dental practice over a 13-year period. Structured a client filing system, preserving accurate information, maintaining HIPAA standards, and safeguarding client’s private health information with 0% information loss, and zero client complaints.
Spearheaded the challenging intricacies of processing and coordinating with client insurance companies, successfully processing over $10,000,000 of insurance claims. Skillfully managed dental practice’s aging reports by personally contacting clients, recovering past due funds while maintaining client relations. EMPLOYMENT HISTORY:
June 2001-November 2014: Office Manager at Making You Smile Dental Practice Dr. Frank Madalone, Mamaroneck, New York
August 2000-June 2001: Administrative Assistant at Coldwell Bank Realty Dobbs Ferry, New York
June 1997-January 2002: Receptionist at Elizabeth Arden Beauty Salon Lord & Taylor, Scarsdale, New York
EDUCATION
September 1998 – May 2003: Manhattan College, Riverdale, NY B.A. in Communications
June 2000 – July 2000: Instituto Europeo, Florence, Italy Courses: Italian and History
June 1999 – July 1999: The University/College of Dublin, Dublin, Ireland Courses: Irish History and Culture
Bridget W. Daige
816 American General DR.
Easton, PA 18040
(H) 914-***-****
*******@***.***
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