Customer Service Office Assistant

Nadira Kadir

***** **** ****** *****, *******, **824 954-***-**** ***********@*****.***

SUMMARY

Seeking an Entry Level Position where I can utilize and expand my knowledge. Detail-oriented office manager with 10+ years of experience in various business sectors. Excellent interpersonal, planning, and customer service skills. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Skills: Interpersonal Skills, Office Assistant, Records Management, Front Office & Telephone Reception, Filing & Data Entry, Customer Care Services, Inventory Clerk, Microsoft Office Suite, Team Building. EXPERIENCE

LADYBIRD ACADEMY, LAKE NONA, FL 2021 - Present

Assistant Preschool Teacher

• Deliver creative and interactive activities to an average of 27 students daily.

• Develop and coordinate field trips for students, across all classrooms.

• Consistently communicate with parents to report on student behavior, social, and developmental progress, as well as note on any observed health conditions

• Prepare and manage classroom orderly in order to comply with Ladybird Academy child care health code policy.

• Create and assign interactive lesson plans for adolescents to learn the basic early learning skills.

• Plan and implement activities to meet the physical, emotional, intellectual, and social needs of the children.

• Maintain confidentiality with information concerning children and families.

• Communicate with parents on an ongoing basis and assist with parent conferences.

• Work with school leadership to prepare lesson plans and materials for the upcoming weeks. Assist in preparing goals as well as problem solving for students to help them achieve the best learning possible.

• Develop positive relationship with each child and promote the development of self-esteem and self- discipline.

• Design developmentally appropriate creative curriculum base on the guidelines of DCF (Department of Children and Families).

BODY ALIVE NUTRITION CENTERS, FT. LAUDERDALE, FL 2008 - 2021 Office Manager

• Maintained good communications and working relationships.

• Communicated issues, concerns, and opportunities for improvement to owner.

• Maintained current records that reflect departmental expenditures.

• Assumed responsibility for recruiting, selecting, and training new employees.

• Prepared work schedule and maintain adequate staffing.

• Handled cash and credit card transactions and balance cash drawer at close.

• Handled high volumes of cash handling and customer service skills.

• Make daily bank deposits.

• Managed telephones and all correspondence.

• Maintain an awareness of all promotions and advertisements.

• Assisted customer with finding product and answer any question and concerns regarding product and store

• Maintained appearance of store.

• Stocked and organize shelves and stockroom.

• Opened and close location as needed.

• Composed, type and proofread correspondence, screened telephone calls, scheduled meetings, arrange files and manage calendar.

Nadira Kadir

14252 Gold Bridge Drive, Orlando, 32824 954-***-**** ***********@*****.*** 2

CORAL SPRINGS MEDICAL CENTER, CORAL SPRINGS FL 1998-2001 Radiology Scheduler

• Maintained and updated all computerized client appointment schedules on a regular basis.

• Coordinated appointment schedules with all relevant facility departments.

• Protected the security of medical records to ensure that confidentiality is maintained.

• Reviewed records for completeness, accuracy, and compliance with regulations.

• Retrieved patient medical records for physicians, technicians, or other medical personnel. EDUCATION/TRAINING/CERTIFICATIONS

High School Diploma

• Georgetown, Guyana, South America

• Florida Department of Children and Families

• Child Care Facility Part 1 and Part 2 (40hrs) – August 2020

• BLS Certification; American Red Cross; Issued October 31, 2020 October, 2022 References: Upon Availability

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