Customer Service, Microsoft Excel, Microsoft Office, Outlook, Adminis
Resume:
ROBERTA “ROBBIE” SMITH
Pueblo, Colorado
*****************@*****.***
PROFESSIONAL SUMMARY
Dedicated Administrative professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking Administrative Assistant position. Offering excellent communication and good judgement.
SKILLS
Excellent Communication
● Training and Development
● PPE ComplianceRoberta
● Dependable and Responsible
● Teamwork and Collaboration
● Customer Service
● Problem-Solving
● Clerical Support
● Microsoft Office, Excel and Outlook
WORK HISTORY
FIELD OPERATIONS ASSISTANT
Dignity Memorial
January 2011 - January 2022
● Supported high-impact projects to further improve and expand existing processes and procedures.
● Produced, assessed and distributed monthly project status reports to identify possible issues.
● Worked with cross-functional teams to drive process and system improvements.
● Collected, arranged and input information into the database system.
● Developed 2 effective improvement plans in 5 years.
● Generated reports detailing findings and recommendations.
● Developed and updated tracking spreadsheets for cemetery work task. ELEVATOR OPERATOR/LABORER
International Paper
March 2008 - December 2009
● Escort groups of workers to their work designation
● Complied with all OSHA regulations
● Regulated time worked in closed in areas
● Assisted HR with orientation
STORE MANAGER
Dollar General
June 2004 - August 2008
● Managed a 15 member stuff
● Bank deposits
● Balanced store reports
● Ordered store products
● Merchandised store
● Trained all employees
EDUCATION
Yoakum High School, Yoakum, Texas
June, 1980 - May, 1983. Diploma
IntelliTec College, Pueblo, Colorado
August, 2013 - January, 2014, No Degree
REFERENCES
Darla Laub, Supervisor, Imperial Memorial Gardens
No Email
Charmian Dickerson, Location and Crematory Manager, Imperial Funeral Home ********.*********@***************.***
Kari Petkoff, Sales Manager, Imperial Funeral Home and Memorial Gardens kari.petkoff@dignitymemorial.com
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