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Sales Associate Customer Service

Murfreesboro, TN
May 15, 2022

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Brenda Lowe


Murfreesboro, TN

Enthusiastic professional with excellent customer service skills. Well-versed in accounts payables and receivables as well as banking. Skilled in both individual and team roles. Proven ability to establish rapport with clients and exceed all goals.



Sales Associate

10/2021 to Present

Greeting clients as they enter the store to create a welcome atmosphere.

Assisting customers in locating the items they require.

Making suitable suggestions and informing customers about future or ongoing promotions.

Managing the work environment by maintaining hygiene and storing undesired items.

Complete Kohl’s charge application, opening, and authorization following business standards

Ensure fitting rooms cleaned out

Unload freight to sales floor

Complete Amazon returns

Gemini Communication Inc



Posted payments to customers’ accounts

Reconcile irregularities in receipts

Generate reports

Notify senior staff of any accounting errors

Mailed out monthly statements and make bank deposits,

Place phone calls and send delinquent notices by mail for any accounts 30 days past due.

Maintain accurate records

Verify invoices

SunTrust Bank

Collection Administrator


Secured and unsecured loans.

Placed phone calls and mailed collection letters for all loans 30 days past due.

Repossessed any collateral on secured loans once they reached 120 days past due.

Worked to resale any collateral to apply monies towards the loan.

Followed all guidelines and laws for collecting on Student Loans.

Worked with students to defer their payments if necessary or to make payment arrangements.


Oakland High School

High School Diploma 1980

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