Samantha Falaise
Email address: ********@*******.*** cell: 096*******
Education and Certification
****-**** ********** ** ******
B.A Psychology
DEC in Psychology
Work Experience
9/2020-3/2021
Linguistic Teacher - Primary School Pierre-Remy
• Helping children with academic difficulties in French and English
• Teaching English part-time to autistic children’s
• Focuses on improving student’s grammar, listening, writing and speaking skills. 9/2019-6/2020
ESL Teacher -Primary school des Marguerites
• Teaches French and English speaking and writing to children from 6 to 9 years old
• Prepares classes using provided materials and personal teaching materials
• Focuses on improving student’s grammar, listening, writing and speaking skills.
• Creates all courses material, including quizzes and reading sample 08/2017-10/2018
Bilingual client care counselor Morneau Shepell-EAP-Employee Assistance Program and families
• List clients, determine their needs and recommend services that will help them.
• Manage very urgent or high-risk situations with clients who need immediate help on the phone -Evaluate the risk, defuse the crisis, help them in one session and provide them with resources. Support customers who are not in crisis.
• Take appointments with professional advisers and referral. 05/2017-/2017
Mental health Educator, Foster Addiction Rehabilitation Centre
• Provide education and rehabilitation for drug addiction users
• Determine customer prioritization and make relevant referrals
• Assess the condition of the person seeking services and make the relevant referrals
• Schedule customer reception appointments at the various service points 09/2016-02/2017
Youth Adult Integration Center /CJE Laporte – Receptionist Secretary
• Receive and route telephone communications
• Manage files, follow up and remind customers
• Communicate messages and perform various administrative tasks
• Support in job search and help design CVs and cover letter as needed 01/2011 to date
Private teacher, Tutoring
School upgrading of primary, secondary, and adult children with learning difficulties. Private English and French lessons
2014-2017
University of Ottawa Support Center
Peer-advisor
- Provide information and support to students to meet different needs.
-Familiarized students with the various services on campus and off campus
-Training in active listening and crisis intervention Skills
• Microsoft Project, Microsoft Office (PowerPoint, Word, Excel and Outlook)
• Bilingual French-English, basic Spanish
Hobbies
• Travel, swimming, cycling, reading
References upon request