Amritpal
Singh Mangat
Client Relationship
Management /
Subject Matter Expert
Amritpal Singh
H-No 104, Paradise Homes
Badala Road, Kharar, Mohali 140301, Punjab
************@*****.***
**************@*****.***
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Skills
Communication, Team
Management, Problem
Solving, Team Work,
Adaptability
Career Object :
To pursue a highly rewarding career, Seeking for a job in challenging and Healthy work environment, where I can utilise my skills and knowledge efficiently for personal as well as organisational growth. ㅡ
Experience
6.5+ Years In
Customer Service
Logistics
Medical Billing
Virtual Healthcare /
Client Relationship Management & Subject Matter Expert August 2021 - PRESENT, Mohali, Punjab, India
● Interacting with clients.
● Handling Operations.
● Responsibilities : Charge Entry & Payment Posting.
● Working On Claims Rejection & Denials
● Software : Integra Partner, DMEworks, Office Ally Axtrics Solution/ Process Associate AR
November 2020 - July 2021, Mohali, Punjab, India
● Responsibilities : Charge Entry
● Working On Claims Rejection & Denials
● Software : Brightree
Knack Global / Process Associate AR
Dec 2018 - Feb 2020, Mohali, Punjab, India
● Responsibilities : Denial Management
● Billing Claims To Insurance Companies
● Working On Rejections & Denials
● Software : Brightree & Acu-Serve
Globeex Freight Systems/ Sr. Documentation Specialist Nov 2016- July 2018, CBD Belapur, Navi-Mumbai, India
● Responsibilities : Receiving Load Booking From Clients
● Getting Rate Quote From Shipping Companies & Trucking Companies
● Booking Container From Shipping Companies
● Booking Truck For Load, Creating Booking & DO In Company Format
● Sending Bookings To Clients & Booking/DO To Trucking Companies
● Scheduling Appointments With Warehouse For Loading Container
● Taking Care Of Loads From Start To End & Sending Container & Seal No To Client
● Receiving Complete Loads Information/Instructions From Clients
● Submitting AES/CAED
● Submitting Shipping Instructions To Shipping Companies Before The Cut-Off Date
● Receiving BL From Shipping Companies & Making Corrections If Needed
● Sending BL to Client For Approval
● Creating Custom Documents For Client
● Sending Custom Documents To Clients For Approval
● Receiving Seaway Bill/ Telex Release From Shipping Company
● Sending Seaway Bill/Telex Release To Clients
● Tracking Container Untill It Reaches To The Destination Aditya Birla Minacs/ Customer Service Representative Jan 2016 - Oct 2016, Chandivali, Mumbai, India
● Working In Idea Customer Care
First Source / Customer Service Representative
Nov 2013 - June 2015, Airoli, Navi Mumbai, India
● Working In Axis Bank Credit Card Process
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Education
Guru Nanak Khalsa College / Higher Secondary Certificate June 2012, Mumbai, India
Guru Nanak Mission High School/ Senior Secondary Certificate June 2010, Mumbai, India
About Me :
I believe in smart work as well as in hard work. I consider myself to be a highly self-motivated, confident and adaptive person who believes that commitments should be fulfilled under all circumstances. Given an opportunity, I am confident enough that I will prove to be an individual asset to any organization that choose to place confident in me. ㅡ
Awards