Youth Leader Customer Care

Fatoumata Soumaoro *** Patchen Ave Brooklyn, NY **221 *********.**********@*****.***

Skills:

● Proficient at taking blood

● Experienced in collecting veni and capillary punctures

● Efficient at collecting, preparing and storing blood samples

● Skilled at blood alcohol content screening/ drug screening collection PROFESSIONAL EXPERIENCE:

Primark: Retail assistant

5100 kings plaza Brooklyn New York February 2020- May 2022

● Managed and handled cash as I worked on the cash register

● Helped organize and place store merchandises in the stock room

● Politely greeted and assisted customers in need

● Maintained high standards of customer care in a high value fast pace work environment

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Stuyvesant Gardens: Youth leader July 2019-August 2019 901 Gates Ave Brooklyn New York

● Supervised and managed kids by assisting them do daily tasks

● Assisted parents by providing information and resolving their complaints over the phone Brookdale Hospital : Intern

1 Brookdale Plaza, Brooklyn New York Jan. 2017 – Jun. 2018

● Demonstrated strong adability and communication skills on the phone while assisting Patients and collegues

● Sorted, organized and maintained office records accurately

● Showed efficiency in sorting and distributing coworkers schedules Certifications:

● CPR certified

● Phlebotomy certified

● BLS certified

EDUCATION

● Clara Barton high school for health professions ( High school diploma) 2018-2021

● Emergency training center ( phlebotomy) 2021-2022

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