Data Entry Claims Processor
Resume:
Laura Smith
Murray, UT *4121
adq2f4@r.postjobfree.com
EXPERIENCE
Security National Financial, Murray — Claims processor
Sep 2019 - PRESENT
●Customer services- supporting company products and service
●Processed changes in insurance policies and periodically reassessed client needs.
●Followed all company procedures to keep data confidential.
●Gather proper documentation and data to prepare claims for submission.
●Reviewed coverage determinations, investigated and evaluated claims and negotiated settlements.
JVAC, Taylorsville — Manager
2017 - 2019
●Customer services-supporting company services
●Billing and managing documentation.
●Handled payment processing and provided customers with receipts and proper bills and change.
●Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Humana, Sandy — Customer Service
2013 -2017
●Displayed strong telephone etiquette, effectively handling difficult calls.
●Answered questions and informed customers of current sales and promotions.
●Handled client inquiries with exceptional professionalism and enthusiasm.
●Informed customers about product lines and services offered by the company.
●Coded invoices properly based upon patient services and medical records.
●Sent meticulous and accurate bills to collect payment from customers according to company protocol.
EDUCATION
Salt Lake Community College, Salt Lake City — Business Administration
2018
Eugenio Espejo High School, Ecuador — High School Degree
1985
SKILLS
Multitasking and Organization
Type 35 WPM
Decision Making
Familiar with Word and Excel
LANGUAGES
English and Spanish
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